National Director, Patient Education Liaison

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $225k - $240k / year

⏰ Full Time

🔴 Lead

👔 Director

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Praxis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🧬 Biotechnology

⚕️ Healthcare Insurance

🔬 Science

Biotechnology • Healthcare Insurance • Science

Praxis is a company dedicated to connecting patients with meaningful clinical trial opportunities. With a focus on creating customized recruitment programs, Praxis utilizes a variety of specialized tools and extensive experience across various therapeutic areas to ensure they reach the right patients worldwide. Established in 2002, the company emphasizes the importance of patient engagement and utilizes sophisticated data insights to enhance the patient journey in clinical research.

📋 Description

• Build, lead, and develop a high-performing field-based team of Patient Education Liaisons. • Establish the strategy, operating model, performance expectations, and development plans for the organization. • Create a culture aligned with Praxis values of Trust, Ownership, Curiosity, and Results. • Recruit, coach, and retain exceptional talent. • Develop and execute strategies that improve patient and caregiver education, confidence, and treatment readiness. • Ensure consistent, high-quality patient engagement across the treatment journey. • Oversee the development and implementation of patient education tools, resources, and support programs. • Lead a team that helps patients and caregivers navigate access-related challenges. • Partner with Patient Services, specialty pharmacy partners, healthcare providers, and Market Access teams to facilitate timely therapy initiation. • Establish processes for identifying, escalating, and helping resolve patient-specific barriers to treatment. • Monitor patient onboarding and treatment-start trends and provide insights that improve the overall patient journey. • Partner closely with Medical Affairs, Patient Services, Market Access, Commercial, Compliance, and Advocacy teams.

🎯 Requirements

• Bachelor's degree required; advanced degree in nursing, healthcare, life sciences, business, or related field preferred. • 8+ years of experience in patient services, patient education, field reimbursement, nurse education, specialty pharmaceutical field roles, healthcare, or related functions. • 5+ years of leadership experience managing field-based teams. • Experience supporting patients with specialty, rare disease, neurological, epilepsy, or movement disorders preferred. • Experience supporting patient onboarding, therapy initiation, reimbursement support programs, patient access, or patient services functions. • Strong understanding of specialty pharmacy, patient support programs, and common barriers to treatment access. • Proven ability to build and lead high-performing teams. • Ability to travel as needed.

🏖️ Benefits

• 99% of the premium paid for medical, dental, and vision plans. • Company-paid life insurance, AD&D, disability benefits. • Voluntary plans to personalize coverage. • 401(k) matching dollar-for-dollar up to 6%. • Long-term stock incentives and ESPP. • Discretionary quarterly bonus. • Extremely flexible wellness benefit. • Generous PTO and paid holidays. • Company-wide shutdowns.