Director – Digital Experience

🕒 May 29

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

🛍️ E-commerce

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Own Granicus’ Website as a Growth Platform • Lead the strategy, architecture, and ongoing optimization of Granicus’ global website. • Ensure the website clearly communicates Granicus’ platform value and converts traffic into qualified pipeline. • Oversee the website as a platform, manage paid and organic traffic acquisition, and ensure all digital touchpoints are architected to maximize engagement, conversion, and pipeline contribution. • Lead UX/UI and Digital Experience Design • Ensure Granicus delivers a best-in-class digital experience aligned to modern SaaS standards. • Own Paid Media and Digital Traffic Acquisition • Lead strategy and execution for digital traffic generation. • Own Web Analytics, Digital Performance, and Conversion Optimization • Establish Granicus’ digital performance measurement framework and optimization roadmap. • Own Digital Infrastructure and Martech Integration • Ensure Granicus’ website and digital systems operate as a modern, integrated growth platform.

🎯 Requirements

• 10+ years of experience in digital marketing, web strategy, or digital experience leadership, preferably within B2B SaaS environments. • Strong expertise is required in: • Website architecture and management • UX/UI and conversion optimization • Paid media strategy and execution • Digital analytics and performance measurement • CMS platforms (WordPress, Drupal, Sitecore, Webflow, etc.) • Martech integrations • Technical SEO fundamentals.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.