ServiceNow Intern

🕒 May 15

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Logo of Grow Financial Federal Credit Union

Grow Financial Federal Credit Union

501 - 1000 employees

Founded 1955

🏦 Banking

💸 Finance

Banking • Finance • Credit Union

Grow Financial Federal Credit Union is a community-focused financial institution dedicated to serving its members by prioritizing personal needs over profit. Located in Tampa, the credit union offers a range of financial products, including savings and checking accounts, loans, and investment services, while also emphasizing financial literacy and community development. With a commitment to making banking accessible and beneficial for all, Grow aims to help individuals and communities flourish financially through its diverse offerings and educational resources.

📋 Description

• Assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform. • Provide hands‑on exposure to IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, the Agile methodology and documentation. • Support activities such as ticket lifecycle management, basic configuration tasks, testing, data validation, and procedural and process documentation.

🎯 Requirements

• Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Systems, Information Technology, Computer Science, or a related field. • Interest in IT Service Management (ITSM), workflow automation, and enterprise platforms. • Familiarity with ServiceNow concepts (IT support incidents and requests, change requests, and network fundamentals are preferred). • Basic understanding of IT support processes and service delivery concepts. • Strong attention to detail and ability to communicate timely, clearly, and to work collaboratively in a team environment. • A strong willingness to learn and demonstrate in practice new IT concepts.

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities • Opportunity to collaborate in a team environment

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