Director of Transaction Coordination Services – East Coast

🕒 2 days ago

🗽 New York – Remote

🗽 New York – Remote

💵 $90k - $120k / year

⏰ Full Time

🔴 Lead

👔 Director

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Fusion Growth Partners

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

💳 Fintech

B2B • Fintech • Venture Capital

Fusion Growth Partners is a venture capital firm that specializes in investing in early-stage technology companies. The firm focuses on leveraging its extensive network and industry expertise to support the growth and success of its portfolio companies. By providing strategic guidance and access to resources, Fusion Growth Partners aims to help entrepreneurs turn their visionary ideas into thriving businesses.

📋 Description

• Lead, manage, and develop a large team of transaction coordinators and virtual assistants across multiple markets and time zones • Oversee the full transaction coordination lifecycle from contract to close for residential real estate clients, supporting hundreds of thousands of agents nationwide through a virtual assistance model • Manage and optimize the performance of a distributed VA workforce, including hiring, training, quality control, and accountability systems • Build and refine scalable processes, workflows, and SOPs to support team performance and consistent client experience • Monitor team performance metrics, identify gaps, and implement coaching and training programs • Serve as the escalation point for complex or time-sensitive transactions, providing hands-on support when needed • Collaborate with Fusion’s leadership team to align TC operations with partner growth goals • Recruit, onboard, and retain top TC talent as the team expands • Stay current on state-specific real estate compliance requirements and ensure team adherence • Report regularly to senior leadership on team KPIs, capacity, and operational health

🎯 Requirements

• 5+ years of experience in residential real estate transaction coordination, with at least 3 years in management or leadership role • Proven track record managing large teams (10+ TCs) in a fast-paced, high-volume environment • Deep expertise in the full transaction coordination process, including contract review, contingency management, title/escrow coordination, and closing procedures • Experience managing or overseeing virtual assistants in a remote or distributed team environment • Experience building or overhauling TC systems, tools, and workflows • Proficiency with real estate transaction management platforms (e.g., Dotloop, SkySlope, Command, or similar) • Must be located on the East Coast and available during Eastern Time business hours

🏖️ Benefits

• Health, Dental, Vision • 401K • Paid time off and holidays • Growth opportunity within a nationally ranked, fast-scaling organization • Collaborative, mission-driven team culture