Customer Manager, Category Manager

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Häagen-Dazs Shops

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1976

🛒 Retail

👥 B2C

Retail • B2C

Häagen-Dazs Shops is a consumer-facing ice cream and frozen dessert brand and retail presence, offering a wide range of scoopable ice creams, bars, cones, non-dairy and gluten-free options, flavors, and related recipes and nutrition information via its website and retail channels. The brand is positioned for direct consumers with product information, where-to-buy guidance, and promotional content, operated under the Froneri corporate umbrella.

📋 Description

• Build trust and deepen partnership with key retailers by providing best-in-class consumer insights, data analysis, and strategic positioning • Help drive customer category growth through brand agnostic focus on the category/segments and shopper dynamics • Ensure consumer insights, data analysis, and strategic positioning come together to deliver unbiased category insights and solutions that will grow the Ice Cream category • Identify category trends, opportunities and threats, leading monthly/quarterly calls with customers to call out key performance indicators and future optimizations • Drive 4 P strategies for retailers, collaborating with cross-functional groups as sales and marketing and tailoring recommendations to specific customer needs • Lead category strategy and approach in JBP, Top to Top, Category Review, and yearly planning meetings at respective accounts/channels

🎯 Requirements

• 5+ Years experience in customer facing, sales planning, or category management sales roles in CPG industry • Seeking category experience working within a large scale retail environment • Commercial experience, high developed collaboration and influencing skills, self-starter, results driven, entrepreneurial • Knowledge of customer best practices, market intelligence, category/channel/ shopper trends and shopper Insight into actionable ideas. • History in data management (IRI, Nielsen, other data sources) and insight building. • Proven ability to develop sound insights and strategies across multiple data points.

🏖️ Benefits

• Free ice cream • Health insurance • Paid time off