Seasonal Benefits Associate

Job not on LinkedIn

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Health Advocate

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance

Health Advocate is a company dedicated to making healthcare easier for organizations and their members. Utilizing a combination of personal support, data, and technology, they offer a whole-person approach to improve health outcomes, reduce absenteeism and presenteeism, and lower costs. Their services include health advocacy and navigation, clinical care management, emotional health support, and personalized well-being programs. Health Advocate caters to over 12,500 organizations, offering 24/7 support in over 250 languages and ensuring HIPAA compliance and NCQA certification.

📋 Description

• Interface with internal and external resources to provide guidance regarding benefit plan options. • Answer incoming calls and respond to benefit inquiries. • Place outbound follow-up calls for unresolved issues. • Provide guidance to members on open enrollment issues and questions. • Connect with members by phone and develop a rapport to help navigate their benefit choices. • Review plan options and costs for members considering health insurance plans, Marketplace plans, COBRA, and Medicare plans. • Document all benefit issues thoroughly and maintain department files.

🎯 Requirements

• High School Degree or GED required • Time spent in pursuit of a Bachelor’s degree may be substituted in lieu of experience requirements • Associate’s degree preferred in business administration, liberal arts, public health, healthcare management, or a related field. • Minimum of one year customer service, healthcare, or employee benefits experience required. • Basic knowledge of MS Word and Excel required. • Ability to pass standardized interview. • Based on assignment may need to be bilingual in English, Spanish, etc.

🏖️ Benefits

• Employees enjoy helping people every single day. • Employees are given the training they need to do their jobs well. • Supportive and friendly supervisors and staff. • Opportunities for growth; many supervisors are promoted from within the company.