Senior Manager, Digital Platforms, Content Production

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Logo of Heart Rhythm Society

Heart Rhythm Society

11 - 50 employees

Founded 1979

🤝 Non-profit

🔬 Science

📚 Education

Non-profit • Science • Education

Heart Rhythm Society is a leading international non-profit professional society dedicated to advancing the science and clinical practice of cardiac electrophysiology and arrhythmia care. It supports clinicians, scientists, and allied health professionals through research journals, conferences and educational programs (Heart Rhythm, HRX, Heart Rhythm 365), advocacy, patient resources, quality improvement initiatives, and career development. HRS promotes research, clinical guidelines, policy, and innovation to improve patient outcomes related to heart rhythm disorders.

📋 Description

• Administer and support HRS digital content platforms, including Heart Rhythm One and related digital education dissemination channels. • Serve as the primary operational lead for learning management (LMS) production activities including course creation, configuration, testing, publishing, updates, and maintenance of educational offerings. • Coordinate the end-to-end production and publication lifecycle for webinars, podcasts, videos, educational programs, digital libraries, and other content assets. • Coordinate recording sessions with faculty, moderators, and subject matter experts. • Serve as the primary point of contact for Salesforce and LMS-related customer inquiries. • Manage educational content assets throughout their lifecycle. • Manage content publishing workflows, metadata standards, tagging structures, and content governance processes. • Collaborate with Education, Marketing & Communications, Membership, Meetings, and other departments. • Coordinate digital content platform enhancements, testing activities, issue resolution, and release management activities. • Monitor and report on platform usage, engagement metrics, content performance, and user adoption trends.

🎯 Requirements

• Bachelor’s Degree in Communications, Digital Media, Information Technology, Business Administration, Education, Marketing, or a related field preferred. • Five or more years of experience managing digital platforms, content operations, online learning programs, community platforms, or related digital experiences. • Experience coordinating content production workflows and publishing processes across multiple digital channels. • Demonstrated success managing cross-functional projects involving multiple stakeholders and vendors. • Experience working within a professional society, association, healthcare, medical education, or nonprofit environment preferred. • Experience supporting online communities, learning management systems, digital content libraries, or subscription-based digital products preferred. • Understanding of digital product administration, content management, community platforms, and learning technologies. • Strong organizational skills with the ability to manage multiple concurrent initiatives, deadlines, and stakeholders. • Excellent written and verbal communication skills with the ability to work effectively across departments. • Commitment to delivering exceptional digital experiences that support member engagement and organizational objectives. • Ability to interpret engagement data, usage metrics, and platform performance information to inform decisions. • Ability to identify operational challenges and implement practical, scalable solutions. • Comfortable working within a rapidly evolving digital environment and managing shifting priorities. • Ability to build productive working relationships and achieve results through coordination and partnership.

🏖️ Benefits

• N/A

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