GLOBO
1001 - 5000 employees
🤝 B2B
📡 Telecommunications
⚡ Productivity
💰 Private Equity Round on 2022-01
B2B • Telecommunications • Productivity
GLOBO is a company focused on providing language support and communication solutions. Their services include interpreting, translation, and platform integrations to help manage and monitor language support needs efficiently. GLOBO aims to simplify language access across various industries through features like smart, skills-based routing for interpreters and accurate translation processes. The company emphasizes high-quality customer support, scalable solutions, and innovative integrations, which can be utilized in fields such as Telehealth and Project Management.
Corporate Contractor – Scheduling Coordinator
🔥 0 minutes ago
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GLOBO
1001 - 5000 employees
🤝 B2B
📡 Telecommunications
⚡ Productivity
💰 Private Equity Round on 2022-01
B2B • Telecommunications • Productivity
GLOBO is a company focused on providing language support and communication solutions. Their services include interpreting, translation, and platform integrations to help manage and monitor language support needs efficiently. GLOBO aims to simplify language access across various industries through features like smart, skills-based routing for interpreters and accurate translation processes. The company emphasizes high-quality customer support, scalable solutions, and innovative integrations, which can be utilized in fields such as Telehealth and Project Management.
📋 Description
• Coordinates communication with clients and interpreters • Provides first-level issue resolution • Acts as the primary point of contact for clients and vendors under general supervision • Answers phone calls and triages needs of callers • Handles the scheduling of routine and non-complex interpreting jobs • Maintains the scheduling email box and responds to requests in a timely manner • Conducts intake of requests for interpretation services • Works closely within the scheduling system • Complies with the scheduling process • Escalates issues appropriately • Covers for other scheduling coordinators during breaks and vacations • Attends training activities and meetings
🎯 Requirements
• High school diploma or equivalent • 6+ months of experience in scheduling • Strong verbal and written communication skills with a ‘service-first’ mindset • Background in customer-facing roles with a demonstrated ability to maintain a positive and professional attitude • Experience in the healthcare of language services industry preferred • Demonstrated proficiency with Microsoft Office Word • Experience with Google Docs and Apple/Mac Operating System preferred • Ability to work independently in a decentralized environment • Highest level of personal and professional integrity and ethics • Proven ability to interpret strategic and operational business requirements • Value strong teamwork and collaboration skills • Demonstrated problem-solving and decision-making skills • Ability to manage multiple initiatives and projects and prioritize needs • Strong sense of service and passion for the company and business • Authorized to legally work for any employer in the United States • Willingness to submit to any requested background checks • Fluent in English
🏖️ Benefits
• N/A
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