Senior Salesforce Administrator

🕒 May 21

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🌐👷 Salesforce Administrator

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Higginbotham

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1948

🤝 B2B

👥 HR Tech

💰 $20.7M Series unknown on 2015-01

B2B • Financial • HR Tech

Higginbotham is a private, employee-owned insurance brokerage and advisory firm that provides comprehensive insurance, employee benefits, HR and financial services to businesses and individuals. The company offers commercial and specialty industry insurance, risk management and claims advocacy, employee benefits and retirement plan administration, HR outsourcing and technology, and personal insurance solutions. Higginbotham emphasizes personalized service, community engagement, and long‑term partnerships, delivering tailored plans, consulting, and ongoing support to help clients manage risk and financial planning.

📋 Description

• Lead the ongoing optimization, governance, and support of our Salesforce environment • Partner closely with business and technical stakeholders to translate requirements into scalable platform solutions • Improve user experience and adoption, and protect the security, integrity, and performance of the Salesforce ecosystem • Serve as the platform’s primary subject matter expert and drive continuous improvement across the organization • Mentor junior administrators and business systems team members, as needed • Administer, configure, and maintain the Salesforce platform, including users, profiles, roles, permission sets, sharing rules, page layouts, custom objects, fields, validation rules, and flows • Design, build, and optimize automations using Flow, approval processes, and other declarative tools to reduce manual work and improve efficiency • Create and maintain reports, dashboards, and analytics that deliver actionable insight to leadership and business teams • Lead release planning, sandbox management, testing coordination, deployment support, and change management activities • Monitor system performance, troubleshoot issues, resolve user support requests, and drive continuous platform improvement • Collaborate with technical teams on system integrations, security controls, and platform enhancements • Develop documentation, training materials, and user enablement programs to increase adoption and improve the overall Salesforce experience • Stay current on Salesforce releases and recommend enhancements aligned with business goals and platform best practices

🎯 Requirements

• 10+ years of Salesforce administration experience in complex, enterprise-level environments • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience • Deep expertise in Salesforce configuration, security model, data management, reporting, dashboards, and automation • Strong hands-on experience with Sales Cloud and Service Cloud; experience with additional Salesforce products is a plus • Demonstrated ability to gather requirements, manage competing priorities, and deliver scalable business solutions • Experience supporting integrations, data migration efforts, and cross-functional system dependencies • Strong understanding of release management, sandbox strategy, testing, and change control • Experience training users and driving Salesforce adoption across multiple teams • Excellent analytical, problem-solving, communication, and stakeholder management skills • Working knowledge of Experience Cloud, marketing automation tools, or third-party integration platforms, preferred • Basic understanding of SOQL, Apex, or API-based integrations to support collaboration with developers and technical teams, preferred • Experience with Lightning Experience, Flow optimization, data governance frameworks, and AppExchange solutions, preferred • Familiarity with Agile delivery methods and business systems governance practices, preferred • Salesforce Administrator certification required; Advanced Administrator, Platform App Builder, or other relevant Salesforce certifications strongly preferred.

🏖️ Benefits

• Remote work options