Cybersecurity Staff Analyst – Incident & Problem Management

🔥 3 minutes ago

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Logo of The Home Depot

The Home Depot

10,000+ employees

Founded 1978

🏗️ Construction

📦 Logistics

🛒 Retail

💰 Debt Financing on 2007-07

Construction • Logistics • Retail

The Home Depot is a leading home improvement retailer, offering a wide range of building materials, home improvement products, lawn and garden products, and related services. The company operates both physical stores and an online platform, providing comprehensive solutions for DIY enthusiasts, professional contractors, and homeowners. The Home Depot is committed to diversity, equity, and inclusion, providing employment opportunities and benefits to a diverse workforce. Additionally, the company places a high emphasis on customer service and associate engagement to maintain its position as a trusted leader in the home improvement industry.

📋 Description

• Facilitate security incidents to a prompt resolution • Identify opportunities to improve overall lifecycle management of products • Eliminate or reduce the impact of service outages and problems within The Home Depot • Coordinate and ensure major events are well-communicated and are driven to completion • Real-time monitoring and notifications of high-profile events • Instant action on adverse effects

🎯 Requirements

• 8+ years of experience • Experience in Incident, Problem, or Change management • Experience in ITIL V4 Foundation • Excellent communication skills • Ability to de-escalate and lead situations • Knowledge of IT systems and purpose • Must be legally permitted to work in the United States.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Professional development opportunities

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