Payment Posting Specialist

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Health Prime

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS • Information Technology

Health Prime is a leader in revenue cycle management dedicated to empowering physician groups by enhancing cash flow and maximizing reimbursements. With a focus on customized solutions, Health Prime offers comprehensive services tailored for various medical specialties including behavioral health, cardiology, emergency medicine, and more. Leveraging proprietary technology and a client-first approach, they simplify billing processes to allow healthcare providers to concentrate on delivering exceptional patient care.

📋 Description

• Accurately post and reconcile payer and patient payments, adjustments, and account transactions in accordance with established procedures • Review payment documentation received through ERAs, mail, client correspondence, and other approved sources to ensure accurate application to patient accounts • Maintain accurate and timely payment logs, including disposition of posted funds and account activity • Prepare bank deposits, as needed, and ensure all payment documentation is handled securely and confidentially • Assign remaining balances to the appropriate secondary payer or patient responsibility category • Submit account assistance requests and support resolution of payment posting discrepancies • Identify opportunities to support EFT and ERA enrollment and assist with related follow-up activities • Monitor client cash flow and report issues, delays, anomalies, or recurring trends to the appropriate manager • Assist with payer website access needs and coordinate with Patient Team Administrators, Billing, and other internal departments to resolve account issues • Support training for new or reassigned payment posting team members • Assist with problem solving involving clients, payers, account adjustments, and payment reconciliation issues • Perform other job-related duties as assigned

🎯 Requirements

• High school diploma or equivalent required • 1 to 2 years of payment posting, revenue cycle, medical billing, healthcare finance, or related experience preferred • Strong numerical aptitude and accuracy when working with financial transactions • Experience using a 10-key calculator or keyboard-based data entry with speed and accuracy • High attention to detail and ability to identify discrepancies or unusual account activity • Reliable, organized, and able to complete time-sensitive work within established timelines • Strong problem-solving skills and ability to escalate issues appropriately • Ability to handle confidential payment and patient account information with discretion • Professional communication skills and ability to collaborate effectively with internal teams, clients, and payers

🏖️ Benefits

• Medical, dental, and vision insurance • Retirement savings plans • Paid time off • Company holidays • Health and wellness programs