Production Operations Analyst – Level 1

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🔥 0 minutes ago

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Hudson IT and Manpower

11 - 50 employees

Founded 2019

🎯 Recruiter

☁️ SaaS

⚡ Energy

Recruitment • SaaS • Energy

Hudson IT and Manpower is a dynamic company providing a range of services including IT staffing, software solutions, and comprehensive recruitment services for the energy, construction, and various technical industries. Specializing in digital interactive solutions, their expertise encompasses application development, cloud services, cybersecurity, and more, aimed at empowering businesses to achieve greater efficiency and growth. With a commitment to quality and innovative practices, Hudson IT and Manpower is dedicated to sourcing top talent and delivering custom software tailored to the unique needs of their clients, ensuring seamless integration and sustainable success.

📋 Description

• Monitor, support, and troubleshoot production schedules and workflow for mainframe and open systems environments, using automated monitoring tools to identify failures, degradation, and late dependency events • Triage problems and take corrective action to ensure availability and minimize downtime • Follow and contribute to standard operating procedures, recommending improvements to increase operational efficiency and customer service • Develop a thorough understanding of production schedules, job flows, and service level deadlines • Resolve moderately complex processing issues and delays • Complete checklists and turnover logs for audit compliance • Assist with troubleshooting Remote File and Data Transmission delivery issues • Analyze recurring problems and present improvement recommendations to senior technicians or management • Assist in maintaining technical documentation and SOPs • Provide daily support to end users and programming groups • Collaborate with senior staff on work assignments as needed

🎯 Requirements

• Associate's or Bachelor's degree in a related field, or 1–3 years of equivalent work experience • Working knowledge of an automated mainframe/open systems scheduling platform — IBM Tivoli Workload Scheduler preferred • Familiarity with Tape Storage Management (TSM) or similar backup software • Experience with multiple hardware/software platforms: Windows, UNIX, MVS, IBM mainframe, JES2, and monitoring tools • Strong communication and interpersonal skills • Dependable and flexible — ability to work nights, rotating weekends, and holidays in a 24x7 environment

🏖️ Benefits

• W2 opportunity only • No sponsorship

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