Senior Manager, Cybersecurity Incident Response – Security Operations

🔥 0 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $141.8k - $212.8k / year

⏰ Full Time

🟠 Senior

🛡️ Security Operations

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IDEX Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1988

🔬 Science

⚕️ Healthcare Insurance

🚗 Transport

Science • Healthcare Insurance • Transport

IDEX Corporation is a global company renowned for producing mission-critical components that impact daily life. Their product portfolio includes precision components used in DNA sequencing, firefighting tools like the Hurst Jaws of Life, and fluid and metering technologies essential in various industrial sectors. Additionally, IDEX operates in the health and science sectors, where they develop liquid subassemblies and precision equipment for handling and analysis. Their diverse product lineup extends to firefighting and safety equipment, fluid handling technologies, and high-end solutions that facilitate medical research and safety operations.

📋 Description

• Support enterprise incident response activities across detection, triage, containment, eradication, and recovery • Coordinate the execution of high-impact cybersecurity incidents, in support of Cybersecurity leadership • Serve as an operational escalation point for incident response, ensuring issues are appropriately routed and addressed • Develop and maintain incident response playbooks, procedures, and standards • Support coordination with legal, compliance, IT, and external response partners under the direction of Cybersecurity leadership • Lead post-incident reviews with relevant stakeholders to identify improvements and strengthen organizational readiness • Lead security operations activities focused on SOC services, including security monitoring, alert management, and incident response execution • Oversee internal teams and external service providers (e.g., MSSPs) to ensure consistent, high-quality security operations coverage • Establish and enforce operational standards for alert triage, escalation, and incident handling • Drive scalability and efficiency through automation, orchestration, and process optimization • Ensure effective monitoring coverage across Microsoft 365 Commercial and Government Community Cloud High (GCCH) environments • Own and evolve security operations technologies, including security information & event monitoring (SIEM) and detection and response platforms • Define and govern how multiple SOCs (internal and external) operate together, ensuring clear roles, responsibilities, and coordination models • Establish IDEX Cybersecurity as the lead authority for major incident response, with external SOCs supporting detection and escalation • Manage relationships with external SOC providers, including performance oversight, metrics, and participation in QBRs • Improve detection fidelity through alert tuning, use case development, and false positive reduction • Drive enhancements in detection coverage, response speed (MTTR), and overall operational effectiveness • Partner with cybersecurity leadership to define operational roadmap, priorities, and maturity targets • Coordinate cybersecurity requests and activities across teams, ensuring work is properly triaged, prioritized, and completed • Manage ticketing and escalation processes, ensuring issues are routed, tracked, and resolved in a timely manner • Track and communicate the status of incidents, initiatives, and key activities across teams • Partner with IT and project management office (PMO) teams to ensure cybersecurity requirements are built into projects and services from the start • Promote consistent, security-first practices across IT operations and service delivery • Own security operations performance metrics and reporting, including MTTR, detection effectiveness, alert quality, and service level agreements (SLAs) • Develop and enhance operational metrics and dashboards to support enterprise reporting and risk visibility • Use data-driven insights to identify gaps, inefficiencies, and improvement opportunities • Drive continuous improvement initiatives to enhance operational maturity, scalability, and consistency • Support coordination of cybersecurity readiness efforts, including tabletop exercises and crisis simulations • Mentor and develop team members and stakeholders in incident response practices • Support knowledge transfer and training initiatives to improve enterprise-wide response capabilities • Contribute to development and maintenance of operational documentation and standards.

🎯 Requirements

• Bachelor’s degree in Information Systems, Computer Science, Information Security, or equivalent experience • 10+ years of experience in cybersecurity with a focus on security operations, incident response, or SOC leadership • Demonstrated experience leading enterprise incident response and security operations programs • Strong expertise in SIEM platforms, detection engineering concepts, and monitoring operations • Experience in complex enterprise or regulated environments • Proven ability to lead cross-functional initiatives in matrixed organizations • Strong communication skills with the ability to engage both technical and executive stakeholders • Experience supporting Microsoft 365 GCC High (GCCH) environments • Experience managing MSSPs or external SOC/forensic partners • Familiarity with NIST CSF, NIST 800-53, and NIST 800-171 • Relevant certifications preferred (e.g., CISSP, GCIH, GCFA, CISM) • Experience implementing automation, orchestration, and AI-enabled security operations capabilities.

🏖️ Benefits

• Health benefits • 401(k) retirement savings program with company match • PTO • More information on our benefits and rewards can be found on our career page: https://www.idexcorp.com/careers/our-benefits-and-rewards/