Senior Residential Solar QA, Operations Specialist

🕒 April 16

🏈 Ohio – Remote

🏈 Ohio – Remote

💵 $54.4k - $87.1k / year

⏰ Full Time

🟠 Senior

🔧 QA Engineer (Quality Assurance)

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

IGS Energy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

🛍️ eCommerce

Energy • eCommerce

IGS Energy is an energy services company that provides a variety of energy solutions for both residential and commercial customers. They offer green electricity, carbon-neutral natural gas, solar energy solutions, and home warranties. The company aims to provide clean, reliable, and affordable energy while supporting renewable projects such as wind, solar, and hydro power. IGS Energy also specializes in delivering customized energy strategies to help protect businesses from market volatility. Their services include designing and installing LED lighting solutions, operating compressed natural gas fueling stations, and offering comprehensive energy management strategies. With a focus on innovation and sustainability, IGS Energy strives to lead positive change for the environment and their communities.

📋 Description

• As a Senior Residential Quality Assurance & Operations Specialist, you are a member of one of IGS’ fast-paced emerging businesses. • Evaluate solar systems submitted for milestone review. • Review and process a high volume of solar projects from outside parties to ensure compliance with IGS’ program requirements. • Review shading reports, project photos, and other project specific documentation to ensure project quality. • Become an expert user of IGS’ Solar 360 platform, capable of guiding external business partners through IGS’ milestone review process. • Craft clear and concise instructional emails to provide external partners with detailed instructions on how to navigate IGS platform features, milestone rejections, and product information. • Develop and deliver comprehensive training sessions to educate partners on common reasons for milestone rejections. • Identify issues and create software tickets for IT support providing essential information and context to facilitate timely resolutions. • Create comprehensive user guides and process flows to help facilitate understanding and utilization of key systems and procedures. • Analyze KPIs to assess performance metrics and identify areas of improvement within IGS’ milestone review process. • Collaborate with cross functional teams such as Customer Operations, Finance, Accounting, and Business Development to address operational challenges, streamline processes and drive initiatives that align with organizational goals and objectives.

🎯 Requirements

• High school diploma or equivalent • 4 years of work experience • Energy experience preferred • Solar experience preferred • Intermediate skills in all MS Office Applications (Outlook, PowerPoint, Word, Visio, SharePoint) • Familiarity with Solar Shading tools such as Aurora and Eagle View is a plus. • Ability to learn new technology platforms (partner portals, reporting portals, etc.). • Ability to adapt, evolve and thrive in an ever-changing environment. • Exceptional organizational skills and document management skills with an attention to detail. • Positive attitude, self-motivated, strong analytical skills, results oriented, driven. • Strong attention to detail and the ability to navigate complex resolutions.

🏖️ Benefits

• Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions. • Robust support through Headspace and free mental healthcare visits for you and your dependents. • Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services. • Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools. • paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.