Bilingual Patient Financial Advocate

Job not on LinkedIn

🔥 4 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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IMH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Processes financial assistance application requests. • Verifies that information supplied by patients is complete and accurate. • Reviews submitted applications, ensuring completeness, verifying supporting documents, running credit reports, and determining for eligibility for financial assistance/charity. • Confirms, documents, and/or updates patient demographic information and patient account notes for all interactions/transactions in charity software and/or EPIC. • Images/scans all required financial assistance supporting documents. • Collects patient payments and provides receipt accurately completing all required fields. • Accurately posts payments in system. • Identifies individuals who may qualify for state or federally funded programs and refer to the appropriate department for processing. • Delivers education in regards to health plans available. • Maintains departmental and/or individual work queues and reports as required. • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards. • Performs other duties as assigned.

🎯 Requirements

• Demonstrated experience in healthcare revenue cycle, patient access or other customer service role. • Demonstrates knowledge of the Affordable Care Act, Insurance billing, medical terminology, and reimbursement practices. • Demonstrated proficiency in interpreting insurance Explanation of Benefits. • Demonstrated proficiency in computer skills including Microsoft Office applications, electronic health record systems, internet and email. • Excellent communication, interpersonal, and problem-solving skills. • Ability to work independently and collaboratively in a fast-paced and dynamic environment. • High School Diploma or GED. • Experience in financial counseling, insurance verification, or collections • Experience with Epic • Bilingual Spanish speaking

🏖️ Benefits

• health insurance • flexible work options • generous benefits package