Senior Epic MyChart Application Analyst

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🕒 2 days ago

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Logo of IMH

IMH

501 - 1000 employees

Founded 2007

🤝 B2B

🏪 Marketplace

👥 B2C

B2B • Marketplace • B2C

IMH is the Groupe IMA entity providing end-to-end housing assistance and post-claim services across France. It operates 24/7 emergency call-taking and rapid-response interventions for home incidents (fires, water damage, electrical faults, locksmithing), offers remote damage expertise and cost estimation, and manages repair-in-kind through a national network of vetted contractors. IMH also runs digital platforms to support project estimation and paid home-service offerings, coordinates large-scale catastrophe responses, and connects insurers, beneficiaries and service providers via its accredited prestataire network.

📋 Description

• Support planning, implementation, optimization, and ongoing support of clinical applications • Provide advanced technical support, configuration, integration, and maintenance • Manage small and mid-sized projects related to these applications • Mentor other analysts and contribute to best practices and standards • Document workflow and system design changes • Manage vendor integrations, support, and issue resolution • Lead mid-size projects and perform quality reviews of system builds • Collaborate with stakeholders and ensure compliance with documentation standards • Develop training materials and support reporting and testing efforts • Support on-call, system configuration, and infrastructure planning

🎯 Requirements

• Four (4) years of work experience, OR actively working towards a Bachelor's Degree with six years of experience in related areas • Bachelor's degree required in information technology, healthcare, business, or related field • Epic MyChart Certified in one or more of the following: MyChart, Cadence, Welcome, Bedside, Hello World, Care Companion, Cheers (CRM), Epic Submitted App, Strings Manager - version Feb 25 • Experience with Service Now change management and incident response • Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word • In-depth business and application knowledge and experience • Knowledge of system analysis and operating systems • Skilled in assessing needs and determining through documentation what the best approach might be • Skilled at problem definition and data collection by establishing facts, drawing valid conclusions

🏖️ Benefits

• Comprehensive benefits package for caregiver well-being • Support for a sustainable culture of wellness including living healthy, happy, secure, connected, and engaged

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