Field Operations Manager

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Inizio Engage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

Healthcare Insurance • SaaS

Inizio Engage is a company that partners with clients in healthcare and beyond to drive strategic, commercial, and creative engagement solutions. Leveraging advanced analytics, unique methodologies, and a team of over 5,000 experts worldwide, Inizio Engage focuses on optimizing decision-making, enhancing patient solutions, and promoting healthcare professionals. The company designs experiences that inspire lasting change, enrich cultures, and enhance business performance. They specialize in areas like medical affairs, patient solutions, and omnichannel commercial engagement, aiming to improve health decisions and treatment outcomes globally.

📋 Description

• Recruit, hire, lead, coach, and support a geographically dispersed team of Pharmaceutical Sales Representatives • Serve as the operational point of contact between internal stakeholders, client leadership, and external vendors • Track and report program performance metrics, goals, and timelines in collaboration with senior leadership • Identify client needs and develop creative, effective solutions to support business success • Assist in the development of quality improvement initiatives to increase field efficiency and service levels • Coordinate the recruitment, interviewing, and hiring of new field team members • Conduct onboarding, training, and performance management to ensure team effectiveness • Complete all required administrative tasks accurately and on time (e.g., time reporting, summaries, system updates) • Uphold HIPAA privacy and security guidelines, ensuring patient confidentiality at all times

🎯 Requirements

• Bachelor’s degree • Minimum 2 years’ experience in a similar field-based Operations Manager or Sales Leadership role • Experience in pharmaceutical or healthcare-related sales management preferred • Proven ability to recruit, develop, and lead field-based teams • Valid driver’s license and clean driving record • Ability to travel up to 20% of time as required (some districts could be more than 20%) • Overnight travel required • Ability to work independently and use sound judgment when managing escalated issues • Proficiency in Microsoft Office and CRM platforms

🏖️ Benefits

• Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave • Company-paid holidays so you can rest, recharge, and focus on what matters most • Recognition programs, contests, and awards that celebrate your contributions • Continuous growth opportunities through learning, leadership development, and career advancement support • A collaborative culture where your ideas are valued and your work makes a difference