Care Management Assistant

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InnovaCare Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

💰 Venture Round on 2019-01

Healthcare Insurance

InnovaCare Health is a healthcare provider offering high-quality senior healthcare services through a network of practices and providers across central and northern Florida. By understanding the unique health needs of their patients, they empower individuals to take control of their healthcare and live healthier lives. InnovaCare Health provides a variety of services, including transportation, diagnostic testing, telehealth, primary care, and specialized in-house services such as gynecology, nephrology, and cardiology. Their facilities also feature senior centers focused on social, physical, emotional, and intellectual needs, and offer comprehensive care coordination, ultrasound, and medical screening programs for early disease detection. With 24/7 on-call physicians and a commitment to community engagement, InnovaCare Health is dedicated to ensuring convenient and accessible care for all patients.

📋 Description

• Provides administrative support to case manager and clinic team by reviewing daily schedules to identify high-cost patients • Participates in daily clinic morning huddles • Participates in weekly UM/CM rounds • Performs task-driven outreach according to plan of care • Schedules follow up appointments after ED events • Sends letters / reminder for patients not seen not established • Follows up with other teams for pending tasks completeness • Provides Tier Two patient outreach for short term case management • Follows up on referral/ DME / specialists visits completeness with patients • Assists with required paperwork from hospitals, SNFs, LTAC, Home health • Tuck in calls to real time rising risk patients • Assists case manager and clinic staff with daily outreach for specific tasks • Confirms medication is being taken • Confirms patient attended specialist appointment and updates goals • Confirms patient has received DME, HHC or any resources outlines in the plan of care

🎯 Requirements

• College degree or completion of college courses in healthcare, care management, or similar focus. • Medical Assistant, health coaching, or care management prior experience preferred • Good interpersonal skills • Able to stay in constant communication with the team. • Able to multitask in a fast-paced environment • Bilingual in English/Spanish preferred but not required.

🏖️ Benefits

• Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.