Staff Technical Program Manager

🕒 April 20

🏄 California, Colorado, +17 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🏛️ District of Columbia – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $202k - $255.5k / year

⏰ Full Time

🔴 Lead

🔧 Technical Program Manager

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Instacart

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🛍️ eCommerce

🚗 Transport

🛒 Retail

💰 $232M Venture Round on 2021-11

eCommerce • Transport • Retail

Instacart is a company that offers a flexible approach to work while transforming the grocery industry. It provides an essential service by delivering groceries and household goods to customers' doors in as little as 30 minutes. Instacart offers safe and flexible earning opportunities to personal shoppers and tackles challenges such as rerouting deliveries during snowstorms and connecting customers with coupons and deals. It aims to be the operating system for the grocery industry, thus helping customers save time for other activities. Instacart emphasizes diversity, equity, and belonging in its work culture.

📋 Description

• Lead the strategy, definition, and high-quality execution of company-wide programs with high ambiguity, complexity, risk, and executive visibility—owning results end to end. • Transform poorly understood problems into well-structured, cross-functional programs; architect scalable execution plans and operating mechanisms that set the standard for quality and efficiency. • Drive deep technical alignment across Engineering and Product—proposing, vetting, influencing, and de-risking architectural decisions and implementation plans at org leadership level. • Generate and maintain cross-program roadmaps that coordinate multiple teams and workstreams; proactively identify dependencies, risks, and tradeoffs to keep delivery on track. • Partner closely with VPs and executive leadership to align program goals to business strategy; craft clear narratives and decision frameworks that accelerate outcomes. • Elevate team performance by identifying systemic gaps, proposing pragmatic alternatives, and modeling solutions that improve efficiency, quality, and maintainability. • Establish and evolve program frameworks, processes, and evaluation criteria that become reusable standards adopted broadly across the organization. • Mentor and onboard TPMs at varying levels; foster a culture where the best ideas win, conflicts are de-escalated constructively, and teams communicate with clarity and empathy. • Lead integration of enterprise fulfillment, picking, delivery orchestration, and marketplace capabilities into a cohesive global platform; define phased roadmaps spanning discovery, gap analysis, and platform evolution. • Serve as connective tissue between Instacart’s North America-based engineering organization and Instaleap’s Bogotá-based teams—coordinating across time zones, languages, and cultures to maintain alignment and momentum. • Ensure continuity for nearly 100 existing international retail partners during integration, enabling cross-sell opportunities and zero disruption to live operations. • Partner with engineering leadership to structure cross-team collaboration models, including tech lead identification, mentor pairing, and hands-on ramp projects across the combined organization.

🎯 Requirements

• 10+ years of post-graduation experience in technology as a Technical Program Manager, Engineering Manager, Product Manager, or similar technical role • Fluency in Spanish • Proven track record leading end-to-end, company-wide programs of high complexity and ambiguity across multiple engineering organizations and cross-functional partners. • Demonstrated ability to create program structures and cross-program roadmaps; skilled at building execution plans and operating cadences tailored to program needs. • Deep technical domain knowledge enabling you to influence architectural decisions, de-risk complex technical choices, and guide implementation at org leadership level. • Exceptional communication skills, including building executive-level narratives and presenting to VP and C-suite audiences; adept at tailoring messages by audience and context. • Data-driven decision maker with a strong strategic mindset—able to define paths forward for ambiguous problems and identify new, high-impact problem areas. • Experience driving continuous improvement in processes, metrics, and program design; known for setting a high operational bar that others model. • Fluent in Spanish (spoken and written) with daily collaboration experience across Spanish-speaking engineering, product, and commercial teams. • Bachelor’s degree in a technology or engineering discipline.

🏖️ Benefits

• Instacart provides highly market-competitive compensation and benefits in each location where our employees work. • This role is eligible for a new hire equity grant as well as annual refresh grants.