Integrity Marketing Group LLC
5001 - 10000 employees
Founded 2006
đź’¸ Finance
Finance • Insurance • Technology
Integrity Marketing Group LLC is a unique company that leverages technology, data, and a personal touch to enhance the insurance and financial services experience. By innovating holistic solutions, Integrity helps individuals protect their life's financial aspects and health comprehensively. The company's omnichannel platform simplifies the process of securing insurance and financial services, connecting carriers and consumers from marketing through distribution. Integrity uses proprietary technology, industry-leading data analytics, and strategic partnerships to offer world-class service to consumers, agents, and advisors. As an employee-owned company, Integrity values family, service, and ethical business practices.
Broker Services Agent
Job not on LinkedIn
🔥 0 minutes ago
🇺🇸 United States – Remote
đź’µ $16 / hour
⏰ Full Time
🟢 Junior
🚫👨‍🎓 No degree required
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Integrity Marketing Group LLC
5001 - 10000 employees
Founded 2006
đź’¸ Finance
Finance • Insurance • Technology
Integrity Marketing Group LLC is a unique company that leverages technology, data, and a personal touch to enhance the insurance and financial services experience. By innovating holistic solutions, Integrity helps individuals protect their life's financial aspects and health comprehensively. The company's omnichannel platform simplifies the process of securing insurance and financial services, connecting carriers and consumers from marketing through distribution. Integrity uses proprietary technology, industry-leading data analytics, and strategic partnerships to offer world-class service to consumers, agents, and advisors. As an employee-owned company, Integrity values family, service, and ethical business practices.
đź“‹ Description
• Handle a high volume of inbound calls from brokers, providing timely, accurate support across a range of inquiries • Assist with day-to-day requests such as application status, system navigation, and general troubleshooting • Use multiple systems and tools to research issues, document interactions, and deliver effective resolutions • Apply active listening and critical thinking to understand each situation and determine the best outcome • Meet performance expectations around call quality, attendance, productivity, and schedule adherence • Maintain consistent communication with your supervisor and team • Participate in team meetings and ongoing training to stay current on processes and updates
🎯 Requirements
• Minimum 1 year of customer service experience • Comfortable working across multiple software systems • Strong communicator with a service-first approach • Able to work a schedule that includes at least one weekend day during AEP • Home office setup that meets remote work requirements • Willing to complete a background check • Basic computer skills and tech knowledge
🏖️ Benefits
• Paid training
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