Manager, Carrier Operations – Capacity Procurement

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Jitsu

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🚗 Transport

🔌 API

🤝 B2B

💰 $7.8M Venture Round - Jitsu on 2022-10

Transport • API • B2B

Jitsu is a last-mile delivery company that provides fast, reliable and affordable package delivery services for shippers and retailers across major U. S. metropolitan areas. The company combines a driver/partner network with purpose-built technology — including real-time tracking, an API, and AI-powered route optimization — to deliver same-day, next-day and two-day shipments with high on-time rates, low loss rates, 24/7 support, and sustainability-focused routing.

📋 Description

• Develop and execute the capacity procurement strategy across First and Middle Mile operations • Build and maintain a dense, competitive carrier network across all priority lanes • Lead carrier RFP events end-to-end — design, bid analysis, award decisions, and onboarding • Forecast future capacity needs based on volume projections and proactively secure dedicated capacity ahead of demand • Negotiate carrier contracts with focus on rate structure, fuel surcharge mechanism, accessorials, volume commitments, service guarantees, and termination terms • Develop and maintain strategic carrier relationships at the senior level; serve as the primary carrier-facing point of contact • Own carrier performance metrics covering cost, commitment, visibility, and reliability • Source, onboard, and ensure ongoing compliance for all carriers in coordination with risk and compliance teams • Ensure carriers meet safety and regulatory requirements (DOT, FMCSA) • Lead digital visibility adoption across the carrier base — API integrations, ELD connectivity, and driver app tooling • Partner with Sales and Account Management to provide accurate carrier capacity liquidity intelligence • Communicate freight market conditions to internal stakeholders to inform pricing, commitments, and client conversations • Identify and resolve capacity-related operational issues and bottlenecks • Identify and execute cost-saving opportunities through negotiation, lane consolidation, and capacity mix optimization

🎯 Requirements

• 5+ years of transportation procurement or carrier management experience • Strong understanding of first and middle mile linehaul operations • Proven success negotiating carrier contracts in dynamic freight markets • Experience forecasting capacity needs and managing seasonal volatility • Deep familiarity with transportation management systems and carrier compliance platforms • Working knowledge of DOT and FMCSA regulations • Ability to translate freight market conditions into commercial strategy • Strong relationship-building skills with carriers and cross-functional teams

🏖️ Benefits

• Additional compensation may include bonuses, equity, or commissions