Advanced Program Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🧬 Biotechnology

Healthcare Insurance • Pharmaceuticals • Biotechnology

Johnson & Johnson is a multinational corporation focused on innovating across multiple sectors of healthcare and medicine. With a commitment to redefining healthcare, the company merges science and technology to address complex diseases through its divisions in innovative medicine and medical technology. Its areas of focus include oncology, immunology, neuroscience, and specialty ophthalmology, as well as interventional solutions and orthopaedics. J&J is dedicated to advancing global health equity and environmental sustainability while fostering innovation, diversity, and inclusion in the workplace. The company strives to provide solutions that connect health and care for providers, patients, and communities worldwide.

📋 Description

• Execute account-level program development plans in partnership with the Advanced Program Specialist Team Manager, Clinical Sales, Capital Sales, and cross-functional partners • Engage key stakeholders to help define program goals, success metrics, launch milestones, and adoption strategies • Partner with Field Service Engineering and hospital staff to ensure operational readiness for program launch, including OR setup and workflow integration • Coordinate and support clinical and operational readiness activities required to support safe and effective program implementation • Support comprehensive training strategies for surgeons, clinical staff, and support teams, including coordination of required educational activities and post-training activities to drive competency, confidence, and sustained adoption • Drive technology adoption by maintaining a consistent and visible clinical presence during the initial learning curve, including attendance at early cases to provide real-time guidance, coordination, and problem-solving • Utilize change management principles to align stakeholders, overcome barriers to adoption, and drive program engagement across teams • Track launch progress, risks, issues, and next steps; communicate updates clearly to the APS Team Manager and cross-functional stakeholders • Generate and communicate clear proof points demonstrating program value, clinical impact, and operational success • Capture and share best practices, field learnings, and repeatable workflows to support scalable program development and deployment across hospitals and health systems • Build and maintain strong relationships with key opinion leaders, healthcare professionals, and relevant stakeholders to support program growth and advocacy • Support identification, development, and coordination of proctor networks to enable training and adoption at scale • Partner with cross-functional teams to support medical education strategy and broader training initiatives as needed • Ensure compliance with all regulatory, quality, and organizational requirements across program activities • Support continuous improvement by measuring and evaluating training effectiveness, launch execution, and overall program performance

🎯 Requirements

• A minimum of a bachelor’s degree • Relevant healthcare or medtech experience required; experience in complex capital, surgical, robotics, clinical sales, or program-development environments preferred • Demonstrated ability to execute independently in the field and support a high workload across multiple programs, accounts, and stakeholders • Ability to lead through influence, align stakeholders, and drive execution without direct authority • Demonstrated ability to learn and communicate technical product knowledge as well as clinical knowledge of disease states to physicians and economic buyers is a must • The ability to travel extensively up to 75%, including overnight travel within the assigned territory, is a must for the role • Required to work in a hospital or ASC setting, attend live patient cases as required as part of the job, and wear necessary protective gear, including lead aprons, masks, and other required personal protective equipment • Self-starter who performs well with autonomy and can think critically in high-pressure environments • Works well within a team and frequently shares launch strategies, key learnings, risks, and best practices with sales management and peers • Receptive to constructive feedback and able to collaborate effectively within a matrix team environment • Proven ability to articulate customer needs and field feedback to the broader organization as needed • Must be highly organized with the ability to manage multiple projects and tasks simultaneously and effectively prioritize competing needs • Ability to communicate at a high level and high frequency with the APS Team Manager, sales management, cross-functional partners, and the broader organization • Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820

🏖️ Benefits

• Highly competitive MBO program • Eligible for participation in the Company’s J&J Fleet program • 401(k) matching • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year