Lead Analyst, Commercial Data & AI

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $94k - $151.8k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

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Johnson & Johnson

WebsiteLinkedInAll Job Openings

10,000+ employees

💊 Pharmaceuticals

🧬 Biotechnology

🧘 Wellness

Pharmaceuticals • Biotechnology • Wellness

<Johnson & Johnson> is a global healthcare company that researches, develops, manufactures and markets pharmaceuticals, medical devices and consumer health products. The company focuses on innovative medicines and therapies across oncology, immunology, neuroscience and cardiopulmonary areas, and develops MedTech solutions in cardiovascular, orthopaedics, surgery and vision. Johnson & Johnson also engages in health & wellness education, large-scale manufacturing, investor activities and global social-impact initiatives.

📋 Description

• Build and govern customer data assets: Partner with Data Strategies to define source-of-truth datasets, data definitions, and quality monitoring; document logic and ensure reproducibility. • Data Quality & Integrity: Monitor and improve data accuracy, completeness, and consistency across systems. • GenAI for Commercial enablement: Prototype and evaluate generative AI use cases (e.g., message variant generation, subject line testing, content summarization, agent-assist) with clear guardrails, human validation layer, and measurement. • Stakeholder leadership: Partner on analytics intake and prioritization for CRM and other Commercial platforms; translate ambiguous questions into structured hypotheses, analytical plans, and deliverables. • Commercial measurement and insights: Define and standardize KPI frameworks, translate business needs into clean, usable data models, and communicate data structure insights to leaders and cross-functional partners. • Responsible data & AI: Ensure compliance with data privacy, consent, security, and AI governance policies; identify bias/fairness risks and propose mitigations. • Mentorship: Coach analysts on analytical rigor, SQL best practices, and experimentation while ensuring data quality, governance, and reproducibility.

🎯 Requirements

• Minimum of a bachelor's degree is required, MBA is preferred. • 5+ years of progressive business experience is required. • Experience in analytics, data science, or marketing/customer analytics, including hands-on CRM/lifecycle measurement is preferred. • Strong ability to clean, blend, and transform large, complex datasets from multiple sources is required. • Knowledge of orthopaedics products, procedures, and customer profiles is required. • Experience translating business questions into hypotheses, analytical approaches, and clear recommendations on optimal data structure to meet stakeholder needs. • Ability to partner effectively with cross-functional stakeholders and influence without direct authority. • Knowledge of data privacy concepts relevant to CRM (consent, suppression, PII handling) and comfort working within governance controls. • Excellent written and verbal communication skills; able to create executive-ready materials. • Minimal travel may be required.

🏖️ Benefits

• Health insurance • 401(k) matching • Vacation –120 hours per calendar year • Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year • Holiday pay, including Floating Holidays –13 days per calendar year • Work, Personal and Family Time - up to 40 hours per calendar year • Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child • Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year • Caregiver Leave – 80 hours in a 52-week rolling period • Volunteer Leave – 32 hours per calendar year • Military Spouse Time-Off – 80 hours per calendar year