Business Analyst

🕒 May 4

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $100k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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K2 Insurance Services

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

💸 Finance

Insurance • B2B • Finance

K2 Insurance Services is a leading provider of specialty insurance solutions, founded by experienced veterans in the insurance industry. The company focuses on program innovation, integrity, and customer-centricity, distributing innovative products through various channels including direct, retail, and wholesale. With a commitment to underwriting profitability and long-term stability, K2 serves brokers, carriers, reinsurers, and MGAs, developing unique programs to protect what matters most to their clients and partners.

📋 Description

• Facilitate discovery sessions and working groups with underwriting, claims, actuarial, operations, and other stakeholders to elicit, clarify, and prioritize business needs. • Document and maintain current-state and future-state process flows (including handoffs, exceptions, and controls) and identify opportunities to simplify, standardize, and improve. • Translate stakeholder needs into clear functional documentation (e.g., business requirements documents (BRDs), functional specifications, business rules, process flows, acceptance criteria, and supporting artifacts) that enables configuration and operational execution. • Partner with product and technology teams to clarify requirements, evaluate options and tradeoffs, and validate that delivered changes meet business intent and are usable for day-to-day operations. • Define operational impacts (people/process/policy), support procedure updates, and help ensure teams are ready to adopt new workflows and system changes. • Plan and support UAT by defining scenarios, coordinating business testers, validating outcomes against acceptance criteria, and confirming readiness for release. • Communicate decisions, impacts, risks, and timelines; create stakeholder-facing updates and user guidance; and support training and change adoption as needed.

🎯 Requirements

• Requirement of 3+ years of experience as a Business Analyst (or similar role) supporting technological initiatives, preferably within insurance or financial services. • Must have hands-on insurance experience supporting policy administration and insurance operations (e.g., policy issuance, endorsements, renewals, billing, servicing, workflows, and user support). • Knowledge of property and casualty insurance processes (e.g., underwriting, rating, quoting, binding, policy administration, and servicing). • Experience working with configurable insurance or enterprise platforms (e.g., policy administration, rating, CRM, workflow), supporting business configuration needs through clear functional requirements. • Strong facilitation and documentation skills (e.g., workshop leadership, process mapping, business rules, procedures, and requirements traceability). • Strong analytical and detail-oriented problem-solving skills, with the ability to synthesize complex information into clear, actionable documentation. • Excellent communication and interpersonal skills, with the ability to collaborate effectively across various teams and levels of the organization. • Demonstrated success driving functional outcomes through stakeholder alignment, clear requirements, UAT coordination, and operational readiness (communications, procedures, and training support). • Adaptability and resilience in a fast-paced, dynamic environment.