Senior Manager, SOC Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $170k - $180k / year

⏰ Full Time

🟠 Senior

🛡️ Security Operations

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Kaseya

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $2M Venture Round on 2020-07

Cybersecurity • SaaS • Enterprise

Kaseya is a global provider of IT management software that offers a comprehensive suite of solutions designed to enhance the efficiency and security of IT operations for managed service providers (MSPs) and IT departments. With features that include endpoint management, cybersecurity, backup and recovery, and compliance management, Kaseya empowers organizations to automate processes, reduce costs, and protect critical data in a technology-driven environment. The platform leverages AI to streamline IT management, enabling teams to focus on strategic initiatives and improve service delivery.

📋 Description

• Oversee day-to-day operations of a multilocation, global 24/7 SOC monitoring ~3 million endpoints • Recruit, mentor, and train SOC analysts and team leads • Identify and implement automation opportunities to reduce manual workload • Actively assist with and lead threat hunting initiatives • Evaluate and recommend enhancements to SOC tools, technologies, processes, and workflows • Serve as a key point of contact for customer escalations • Manage shift coverage, compliance reporting, and cross-functional collaboration

🎯 Requirements

• Minimum 10 years of progressive experience managing a SOC in a high-volume environment • Demonstrated experience working in or with Managed Service Providers (MSPs) or Managed Security Service Providers (MSSPs) • Knowledge of SOC tools and technologies, including SIEM (e.g., Splunk, ELK, Sentinel), EDR/XDR (e.g., CrowdStrike, Sentinel One, Microsoft Defender) • Proven track record leading and developing high-performing analyst teams in 24/7 operations • Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or related field • Preferred certifications include CISSP, CISM, GIAC (e.g., GCIA, GCIH)

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off