Senior Director, Patient Engagement

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National Kidney Foundation

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1950

The National Kidney Foundation is revolutionizing the fight to save lives by eliminating preventable kidney disease, accelerating innovation for the dignity of the patient experience, and dismantling structural inequities in kidney care, dialysis and transplantation.

📋 Description

• The Senior Director of Patient Engagement leads NKF’s patient engagement strategy, ensuring the patient voice is meaningfully integrated across research, policy, advocacy, education, and program development • This role builds and manages relationships with patients, care partners, volunteers, and external stakeholders to advance patient-centered initiatives across the kidney community • Working collaboratively across NKF teams and with external partners, the Senior Director develops engagement opportunities such as advisory boards, focus groups, surveys, and interviews; recruits and supports patient volunteers; and helps establish best practices for meaningful patient partnership • Serve as an NKF spokesperson on patient engagement, patient-centered programming, kidney disease care, and treatment, as appropriate • In collaboration with the Kidney Learning Solutions (KLS) team and other cross-functional teams, consulting and supporting patient-centered programs and services designed to educate, empower, and support individuals affected by kidney disease. • Partner with Government Relations, as needed, to advance initiatives and policies that support individuals affected by chronic kidney disease and dialysis, including analysis of legislation and regulatory proposals impacting constituents.

🎯 Requirements

• Master’s degree from an accredited college or university required; MPH or MSW preferred • Minimum of five (5) years of related experience working in a multifaceted nonprofit organization • Strong stakeholder engagement, relationship management, and coalition-building skills • Experience with patient-centered outcomes research (PCOR) and patient/public involvement and engagement (PPIE) • Experience conducting qualitative and quantitative research, including surveys, interviews, focus groups, data analysis, and impact measurement • Demonstrated experience in strategic planning, program development, and execution • Ability to translate complex medical and scientific information into patient-friendly language • Excellent oral, written, interpersonal, organizational, and presentation skills • Strong analytical, problem-solving, decision-making, consultation, and planning abilities • Experience with volunteer engagement, advisory boards, community outreach, and digital engagement strategies preferred • Knowledge of the current healthcare environment, including trends, challenges, policy, and issues impacting patients and healthcare professionals • Experience advancing health equity initiatives and engaging historically underrepresented and underserved communities strongly preferred • Demonstrated ability to work independently and collaboratively as part of an integrated, cross-functional team • Proficiency with Microsoft Office products, databases, social media platforms, and digital collaboration tools • Ability to travel occasionally, including overnight and weekend travel, as needed (approximately five trips annually), and work additional hours when required.

🏖️ Benefits

• Standard office technology and collaboration tools are used daily • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role