Senior Salesforce Administrator

🔥 2 hours ago

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Kinective

201 - 500 employees

Founded 1996

🏦 Banking

💳 Fintech

☁️ SaaS

💰 Private Equity Round on 2023-10

Banking • Fintech • SaaS

Kinective is the leading provider of document workflow, branch automation, and digital connectivity software for the banking sector. With the most comprehensive, open, and connected technology ecosystem in banking, Kinective helps financial institutions unlock new services, modernize operations, and elevate client experiences to enhance their competitive edge. Kinective serves more than 3,400 banks and credit unions, giving them the power to accelerate innovation and deliver better banking to the communities they serve.

📋 Description

• Partner with cross-functional stakeholders and Salesforce architect to document business requirements and translate them into scalable technical solutions within Salesforce and other third-party business systems, including Kinective’s PSA tool and marketing automation tool • Customize Salesforce and other applications by configuring workflows, process automation, user interfaces and data models • Ensure data quality, perform deduplication, and oversee data migrations • Maintain comprehensive system documentation, including business process workflows, data flow diagrams, solution architecture and release notes • Manage user accounts, roles, permissions and licenses • Develop and maintain reports and dashboards to support decision-making • Provide ongoing support and troubleshooting for business systems • Adhere to university policies, industry best practices, and compliance standards for Salesforce and other systems administration

🎯 Requirements

• 5+ years of Salesforce Administrator experience • Extensive knowledge of Salesforce platform capabilities, including Sales Cloud, Service Cloud, and Community Cloud, CPQ, and expertise in key Salesforce architectural concepts (especially Salesforce CPQ) • Experience with marketing automation and PSA tools. Specific experience with HubSpot and Certinia a plus • Proficiency in flows, validation rules, reports, dashboards, and user management • Experience with Agile project management framework • Preference for experience in the banking and financial institution industry in a B2B SaaS environment

🏖️ Benefits

• Comprehensive health coverage (medical, dental, vision, prescriptions, life & disability) • Flexible PTO, 11 company holidays, and generous parental and caregiver leave • An immediately vested 401(k) with company contributions • Wellness resources and professional development opportunities

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