Clinical IS Analyst – Epic, Associate

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

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Margie and Bill Klesse College of Engineering and Integrated Design at UTSA

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51 - 200 employees

📚 Education

🔬 Science

Education • Engineering • Science

Margie and Bill Klesse College of Engineering and Integrated Design at UTSA is a leading institution in San Antonio for engineering and designed environment research and instruction. The college offers a variety of programs, including nine undergraduate majors, fifteen master's degrees, six doctoral degrees, and eight certificate programs. It features specialized departments and schools such as the School of Architecture & Planning, the Department of Biomedical & Chemical Engineering, and the School of Civil & Environmental Engineering, and Construction Management, among others. With a strong emphasis on student success and professional development, Klesse College provides resources like student organizations, tutoring, and internships. It also boasts state-of-the-art facilities like Makerspaces that encourage collaboration and innovation. As part of the University of Texas at San Antonio, the college is committed to solving grand challenges and preparing future leaders for a global environment.

📋 Description

• Under direct supervision, this position is responsible for ambulatory application(s)/module(s) of Epic. • Collaborates with and provides tier-one support to their team and/or counterparts from other applications. • Effectively manages competing and changing priorities. • Serves as project lead for key initiatives and performing project management duties, as assigned. • Develops, documents, and adheres to the internal procedures that will be used in conjunction with related applications and systems. • Interacts professionally with leadership, faculty, staff, and vendors. • Provides ongoing maintenance and configuration updates to Epic applications. • Provides tier-one support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets.

🎯 Requirements

• Strong written and verbal communication skills • Critical and analytical thinking proficiencies. • Organizational management skills and ability to multitask. • Basic project management skills. • Education: • - Bachelor’s degree (4 years of comparable experience may be substituted for a degree). • Experience: • - Epic certification/proficiency in any module preferred. • Additional Licenses/Certification: • - Epic certification must be maintained per Epic Corporation standards within 1.5 years of hire is preferred.