Cloud Support Infrastructure Engineer

🕒 June 26

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Logo of Kraft & Kennedy, Inc.

Kraft & Kennedy, Inc.

51 - 200 employees

Founded 1988

🏢 Enterprise

🔒 Cybersecurity

🤝 B2B

Enterprise • Cybersecurity • B2B

Kraft & Kennedy, Inc. is a managed IT and cybersecurity services firm that delivers 24/7/365 network operations, security operations, and strategic IT consulting for law firms, financial firms, corporate legal departments, corporations, and nonprofits. They provide managed services including enterprise content and messaging solutions, Microsoft 365 and Teams migrations, endpoint and desktop management, compliance and incident response, IT strategy and project management, and cloud collaboration with a focus on legal and regulated industries.

📋 Description

• Implement and support infrastructure technologies such as Microsoft Azure, VMware and networking technologies • Execute migrations of on-premises platforms to cloud infrastructure • Manage enterprise support requests from clients subscribing to Kraft Kennedy’s enterprise managed services • Execute planned evening and weekend maintenance tasks in support of Kraft Kennedy’s enterprise managed services clients, when necessary • Participate in weekly on-call rotation for evening and weekend support assistance, as requested by enterprise managed services clients • Escalate to internal and, when necessary, external resources in an appropriate time frame to manage the resolution of complex client issues • Provide on-site support, as necessary

🎯 Requirements

• Microsoft Azure Infrastructure with a heavy focus on Azure Networking, including firewalls, site-to-site VPN’s, load balancing, private endpoints, traffic managers, application gateways. • Networking (Cisco, Palo Alto, Meraki, etc.) • Active Directory and Entra ID • Microsoft Windows Server 2016 and higher • PowerShell • Experience in a technology support organization • Additional Microsoft 365 products (Intune, OneDrive for Business etc.) • VMware • Citrix • Azure Virtual Desktop • Microsoft Certified: Azure Solutions Architect Expert and/or related technical certifications • Bachelor’s degree • 5 plus years of experience in IT • Excellent verbal and written communication skills • Very organized and detail oriented, with a high degree of accuracy and follow-up • Strong problem solving and technical troubleshooting skills

🏖️ Benefits

• Medical, dental, life and disability insurance • 401k with company match • Holidays/vacation/sick days • Cutting edge training on the latest technologies • Employee referral bonus program • Phone reimbursement

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