Salesforce Architect

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🌾 Nebraska – Remote

🌾 Nebraska – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

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Kunai

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

💳 Fintech

🤖 Artificial Intelligence

Fintech • Cloud Engineering • Artificial Intelligence

Kunai is a company focused on accelerating innovation in the financial sector by providing expert services in product development, AI and automation, cloud engineering, and data engineering. Founded by experienced professionals from leading banking and fintech institutions, Kunai aims to transform new ideas into market-ready financial products, enhance operational efficiency through AI, and help clients navigate complex cloud environments, ultimately leading to improved decision-making and customer experiences in finance.

📋 Description

• Lead architecture design and implementation for end-to-end Salesforce solutions focused on customer experience, usability, scalability, and system reliability. • Develop and execute the Salesforce team’s strategic roadmap within Workplace Solutions, aligning technical decisions with business priorities. • Collaborate with business stakeholders and UX experts to map customer and user journeys; transform insights into technical enhancements. • Architect integrations among Salesforce and other enterprise platforms, improving workflows and supporting personalized customer engagements. • Drive innovation by exploring and applying emerging Salesforce technologies and architectural best practices. • Actively participate in Agile Release Train (ART) events—such as PI Planning and backlog refinement—providing guidance to accelerate iterative delivery. • Mentor engineers, analysts, and product owners on customer-centric architecture and promote a culture of continuous improvement. • Travel to Omaha as necessary to partner directly with cross-functional teams.

🎯 Requirements

• 5+ years of experience as an enterprise Salesforce Architect across Sales, Service, and Experience Clouds with a focus on enhancing user experience and service quality. • Deep understanding of customer support, case management, and digital self-service frameworks within Salesforce. • Proven ability to map and design user and customer journeys and translate them into scalable, maintainable technical architecture. • Experience with domain-driven design, event-driven architectures, and modern API development on the Salesforce platform. • Familiarity with operational metrics such as response time, user satisfaction, and first contact resolution. • Effective communication skills with a track record of aligning cross-disciplinary teams around architecture and experience goals. • Commitment to agile delivery practices, continuous learning, and fostering an inclusive team environment. • Knowledge of the SAFe framework and Agile Release Train (ART) is preferred.

🏖️ Benefits

• competitive compensation • professional development opportunities • flexible work arrangements