Lead Experience Strategist

Job not on LinkedIn

🕒 May 26

🗽 New York – Remote

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💵 $88.7k - $168.5k / year

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

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Logo of Kyndryl

Kyndryl

10,000+ employees

Founded 2021

🏢 Enterprise

🔒 Cybersecurity

☁️ SaaS

Enterprise • Cybersecurity • SaaS

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Shape the go-to-market strategy • Create high-impact pre-sales content • Develop reusable assets and pitch materials • Create integrated experience strategies advocating for a customer-first approach • Create strategic deliverables such as experience maps and user journeys

🎯 Requirements

• 5+ years in progressive, CX strategy focused consulting role • Blend of sales and delivery experience preferred • Undergraduate or graduate degree in service design, strategic design, innovation strategy,business administration, or a related field • Ability to travel up to 30% as business requires

🏖️ Benefits

• Medical and dental coverage • Disability • Retirement benefits • Paid leave • Paid time off • Discretionary annual bonus program

Apply Now

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