Case Coordinator

🔥 0 minutes ago

🌵 Arizona – Remote

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⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Libra Solutions

Libra Solutions

201 - 500 employees

💸 Finance

Finance • Legal

Libra Solutions is a company dedicated to easing the burdens of litigation by leveraging technological innovation and financial strength. They aim to level the playing field in legal disputes, allowing for fair outcomes regardless of financial resources. Libra Solutions' offerings include enhancing critical workflows through technology, providing funding to personal injury plaintiffs, purchasing or financing medical receivables, and offering inheritance funding. Their Personal Injury Solutions Platform facilitates smoother operations for attorneys and healthcare providers, while Oasis Financial supports personal injury plaintiffs awaiting settlement. MedLien® Solutions assists healthcare providers by providing immediate liquidity. Furthermore, they offer inheritance funding to help estate heirs access their inheritance more quickly. Libra Solutions is committed to leadership and integrity, actively participating in nonprofits that advocate for patient access to healthcare and responsible consumer lending.

📋 Description

• Comfortable managing active caseload of (100-150) cases • Grow relationship with law firms and medical providers • Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible. • Effectively oversee medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyzing medical records and arranging transportation. • Assess and make funding decisions up to $25K • Maintain workflow through prioritization of daily and weekly tasks • Perform weekly metrics by reviewing dashboards, verifying data, and noting basic trends to support accurate case tracking. • Collaborate with internal stakeholders to ensure service levels and revenue goals are met. • Occasionally assist with training new team members. • Provide the best customer service daily.

🎯 Requirements

• Exemplary customer service and time management • Organized and ability to prioritize well • Thrives in team environment • Knowledge of medical terminology and life cycle of a case • Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor.

🏖️ Benefits

• We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.

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