Business Systems Analyst

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Logo of Lifepoint Health®

Lifepoint Health®

1001 - 5000 employees

Founded 1999

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Lifepoint Health® is a diversified healthcare delivery network that serves patients, clinicians, communities, and partners across the healthcare continuum. With a presence that extends from coast to coast, Lifepoint operates community hospitals, rehabilitation and behavioral health hospitals, and additional care sites. The company is dedicated to improving community health through high-quality care, patient safety, clinical excellence, and innovative partnerships aimed at enhancing healthcare quality and access.

📋 Description

• Supports the design, implementation, optimization, maintenance and issue resolution of Cerner Revenue Cycle Applications • Partners with clinical and financial teams to ensure smooth operations • Works with Senior Analysts to develop expertise across the revenue cycle applications and workflows • Monitors the resolution of maintenance or enhancement issues related to Revenue Cycle Workflows • Works with respective HSC Patient Access, HIM, Clinical team members, Leadership, and stakeholders to evaluate design and recommend modifications • Collaborates with operations and vendors to understand workflows and assist in implementing business and operational needs • Coordinates assigned work to meet deadlines and ensure consistent progress toward completion • Regularly meets with users, vendors, and IS staff to support development and modification of system specifications • Performs system testing and prepares appropriate documentation and training material for assigned changes and enhancements • Assists with completion and maintenance of Cerner Data Collection Workbooks (DCWs) • Researches and resolves ServiceNow tickets in accordance with procedures and policies • Assists with training users for system operation and troubleshooting • Maintains Service Excellence principles • Keeps up to date on relevant Cerner Millennium system changes, enhancements, and release notes • Supports integration awareness between Scheduling, Registration, and downstream Revenue Cycle workflows • Performs other tasks as required by management

🎯 Requirements

• Bachelor’s degree in Health Information Management, Healthcare Administration, Information Systems, or related field preferred • Basic knowledge of patient access, scheduling, registration, and revenue cycle workflows • Exposure to Cerner Millennium Scheduling, Registration, Reporting or eSignature functionality preferred • Understanding of healthcare operations in hospital or clinic settings preferred • Ability to support a ticket-driven workload with shifting priorities, as needed. • Requires critical thinking skills, attention to detail, and the ability to learn with guidance • Ability to work independently while collaborating with team members and stakeholders • Must be able to work in a fast-paced environment and take appropriate action • One or more years of experience in healthcare operations, patient access, or application support preferred

🏖️ Benefits

• Up to 25% travel to Facilities and/or HSC

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