PFL Claims Specialist

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🕒 June 26

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Logo of Lincoln Financial

Lincoln Financial

10,000+ employees

Founded 1905

💸 Finance

👥 HR Tech

Finance • HR Tech • Insurance

Lincoln Financial is an organization dedicated to protecting the privacy and security of its job applicants. It actively informs candidates about potential recruitment scams and outlines its robust hiring procedures, making clear that they do not request sensitive personal information during the application process. The company offers a diverse range of career opportunities across various fields including actuarial, finance, legal, and customer service, and is committed to maintaining equal employment opportunities.

📋 Description

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding the Short Term Disability claim. • Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations. • Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning. • Completing accurate financial calculations consistent with company and state guidelines. • Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity.

🎯 Requirements

• High School diploma or GED • 1-2 years of experience in claims, leaves or customer service • Strong written and verbal communication skills • Excellent organization skills with the ability to multi-task • Highly organized with proven ability to manage multiple priorities while handling a high volume of inbound and outbound calls • Experience with disability and/or absence management • Strong mathematical skills for payment calculations

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options • Annual Incentive Program

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