Key Customer Specialist

Job not on LinkedIn

🕒 April 30

🦞 Maine – Remote

🦞 Maine – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Geiger

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1878

👥 B2C

📚 Education

🤝 Non-profit

B2C • Education • Non-profit

Geiger is a platform dedicated to helping individuals move to and thrive in Maine. By providing resources such as job postings, networking opportunities, and community guides, Geiger aims to support newcomers and locals alike in discovering the best of what Maine has to offer. The platform features insights from residents, information on local industries, and opportunities for continuing education, fostering a sense of community and facilitating economic development in the region.

📋 Description

• Serve as the primary contact for sales partners and their high-volume using standardized processes and concepts. • Create and maintain strong professional relationships with assigned sales partners and their clients. • Identify and support the needs of partners and customers, assisting them in meeting or exceeding sales goals. • Provide aggressive competitive pricing through research and negotiation. • Obtain quotes, order PSA, and spec samples from preferred suppliers. • Stay current with industry trends and selling patterns by attending supplier webinars, meetings, and industry events when they occur. • Follow through on orders, claims, and issues related to assigned sales partners, ensuring accurate commission payouts. • Provide sales partners with creative selling ideas and stay current with trends in the industry. • Seek Regional Sales VP approval for special commission splits and low-margin agreements. • Write up and enter orders in Geiger’s online order entry system. • Guide sales partners and customers on Geiger processes and programs. • Develop billing and receivable functions knowledge to ensure accurate order processing for special customer needs. • Coordinate custom orders by working with vendor relations, product safety team and other corporate team members when needed.

🎯 Requirements

• Advanced knowledge and proficiency in math, writing, public speaking, and Microsoft applications (Word, Excel, Outlook, and Power Point) equivalent to a 2-year college degree. • Specialized product and industry knowledge obtained through CAS/MAS Certification. • Minimum of two years of progressively responsible customer service or sales experience. • Experience in handling large accounts in a service or sales capacity.

🏖️ Benefits

• Full benefits package that includes Education Reimbursement and 401k (with match)