Client Services Sales Manager

🔥 59 minutes ago

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Love Strategies, Inc.

WebsiteLinkedInAll Job Openings

1 - 10 employees

🧘 Wellness

📚 Education

🌍 Social Impact

Wellness • Education • Social Impact

Love Strategies, Inc. is a company that specializes in helping women to attract and maintain meaningful romantic relationships through strategic coaching. The company offers a methodical approach to love, providing tools and step-by-step guidance on how to find and keep a quality partner. Their programs focus on enhancing confidence, understanding relationship dynamics, and building communication skills. Love Strategies supports women through interactive coaching, online resources, and an active community, aiming to transform the dating experience into a more successful and fulfilling one.

📋 Description

• Lead, coach, and develop a team of Client Success Managers. • Conduct weekly one-on-one coaching sessions. • Lead daily huddles and ongoing sales training. • Review client conversations and provide actionable feedback. • Hold team members accountable to performance expectations and company standards. • Develop individualized coaching plans to improve performance. • Drive pod revenue through renewals, upgrades, continuations, referrals, and additional services. • Improve conversion rates across all client opportunities. • Forecast revenue and monitor pipeline health. • Identify trends and implement strategies to improve sales performance. • Ensure clients receive a world-class experience throughout their journey. • Partner with the team to resolve escalated client situations. • Help clients remain engaged, committed, and progressing toward their goals. • Monitor KPIs and performance dashboards. • Manage corrective action and performance improvement plans when necessary. • Maintain accurate CRM data and reporting. • Improve workflows, documentation, and operational efficiency.

🎯 Requirements

• Proven success in consultative sales • Experience coaching or developing sales professionals • Track record of achieving revenue goals • Experience holding team members accountable to performance standards • Strong communication and conflict-resolution skills • Experience using KPIs and reporting to improve performance • Ability to balance personal production with leadership responsibilities • **Preferred Qualifications • High-ticket sales experience • Sales management or enrollment leadership experience • Coaching, consulting, education, wellness, or personal development experience • Experience leading remote teams • Call review and sales coaching experience • Client retention, renewals, and expansion revenue experience • Coaching certification or formal coaching experience (preferred but not required) • **Technical Skills • Experience with or ability to quickly learn:** • CRM platforms • Google Workspace • Slack • Zoom • Asana or similar project-management software • Call recording and QA platforms • KPI dashboards • Scheduling systems • SOP and training platforms

🏖️ Benefits

• Remote work • Base salary + commission and the ability to grow in scaling company.**Base Salary: $80,000-$100,000 plus variable