Temporary Coordinator, Family Support

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Lucet

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

Healthcare Insurance • SaaS • B2B

Lucet is a tech-enabled behavioral health company that combines human care teams and digital tools to connect individuals to timely, in-network mental health and substance-use care. It partners with health plans, employers, providers, and members through portals (employer/HR, member, provider, partner) and services such as EAP, care navigation, and provider resources to optimize access, quality, and value-driven behavioral healthcare.

📋 Description

• Provide proactive outreach, assessment, education, and care coordination support to families of children in the Autism Resource Program • Conduct outreach and screening calls to assess family needs, identify barriers, and evaluate gaps in care • Build relationships with families through education, support, and ongoing engagement • Facilitate referrals to clinical, community, and government resources • Educate families on benefits, coverage, behavioral health services, and program requirements • Provide administrative and operational support including documentation, communication, and compliance

🎯 Requirements

• Bachelor’s degree in Social Work, Psychology or related healthcare field and three (3) or more years of experience in a health care, managed care and/or customer service setting OR Associates degree and 4+ years of experience OR high school diploma and 5+ years of experience in a health care, managed care or customer service setting • Strong computer and keyboarding skills (MS Outlook, MS Word, MS Excel, Adobe Acrobat, and data processing) • Excellent written and verbal communication, interpersonal, and organizational skills • Ability to pass background check upon hire and throughout employment

🏖️ Benefits

• Comprehensive health benefit options: Medical, dental, and vision coverage • 401(k) with competitive employer match • Company-paid life and disability insurance • Paid parental leave and wellbeing incentives • Generous paid time off, including volunteer time • Flexible spending accounts for healthcare and dependent care • Professional development opportunities and tuition reimbursement • Remote work flexibility (role-dependent)