Part-Time Account Manager

🕒 May 28

🔔 Pennsylvania, Washington – Remote

🔔 Pennsylvania – Remote ☕ Washington – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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M3 USA

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2000

⚕️ Healthcare Insurance

💊 Pharmaceuticals

🎯 Recruiter

Healthcare Insurance • Pharmaceuticals • Recruitment

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

📋 Description

• Act as the primary day-to-day contact for US clients. • Run monthly and quarterly business reviews with client teams. • Review client data and platform usage to identify trends and improvement opportunities, and provide structured feedback to product and leadership teams. • Coach clients on how to increase ROI from Messly. • Help prioritize product improvements based on US client needs. • Remove or manage underperforming users from the platform where appropriate. • Maintain strong long-term relationships with key stakeholders. • Support the sales process by creating proposals and client-specific collateral, and supporting product demos where required. • Identify upsell and expansion opportunities within existing accounts. • Collaborate closely with the Messly leadership team on US go-to-market execution. • Provide support to doctors using the platform where needed.

🎯 Requirements

• 5+ years’ experience in recruitment or healthcare staffing. • Experience managing client relationships and driving customer success outcomes. • Strong presentation and training skills. • Experience analysing data and translating insights into client recommendations. • Experience supporting commercial or sales processes. • Strong communication and stakeholder management skills. • Highly organised and self-directed. • Comfortable working remotely in a fast-moving environment. • Commercially minded and proactive. • Strong problem-solving and analytical skills. • Willingness to travel when required.

🏖️ Benefits

• Employees can work remotely