Internal Communications Manager

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🕒 April 30

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Manatt, Phelps & Phillips, LLP

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Forget everything you thought you knew about professional services firms. We’re smashing the paradigm with a new kind of enterprise—one that provides legal services, advocacy and business strategies under one roof. After 50 years, we’re still the future of professional services firms.

📋 Description

• Develop and execute an enterprise-wide internal communications strategy aligned with firm priorities, culture, and values. • Translate strategic initiatives, firm priorities and leadership messaging into clear, engaging and dynamic internal content for multiple audiences across multiple platforms. • Coordinate and partner closely with Marketing Leadership team on all activities to ensure alignment on strategies, messaging and resources. • Own the drafting, editing and coordination of firmwide internal communications aligned with Manatt’s internal communications framework and messaging priorities. • Ensure consistency in tone, branding and messaging across internal communications, while reducing redundancy and email fatigue. • Partner with department colleagues to support internal communications planning, execution and continuous improvement. • Support development, execution and maintenance of a firmwide internal communications framework, including calendars, governance, and coordination processes, as well as a predictable leadership communications cadence, including quarterly firmwide updates and key milestone communications. • Draft and adapt content for multiple internal channels, including intranet, office signage, email, video and other office‑based communications. • Draft and coordinate CEO‑led internal messages, ensuring effective cascade and reinforcement across Firm. • Serve as a strategic partner to departments, helping them align their internal communications with firmwide messaging while maintaining ownership of content. • Assist in developing templates, guidelines and best practices that empower departments to communicate independently within a consistent framework. • Measure the effectiveness of internal communications and refine approach based on engagement, feedback, and outcomes. • Assess channel performance and identify opportunities to improve reach, engagement, and clarity. • Provide guidance to junior team members and external partners, as applicable.

🎯 Requirements

• Bachelor’s degree in communication, Journalism, Public Relations, Marketing, Human Resources, or related fields. • 5-8+ years of experience in internal communications, corporate communications, or executive communications. • Exceptional written, editorial, proofreading and verbal communication skills, with the ability to present complex information in a persuasive and easy to understand manner. • Demonstrated experience supporting senior leaders with high-visibility communications. • Experience managing multiple communication channels and formats, including email, intranet content, presentations, and live meetings. • Strong project management skills and the ability to prioritize effectively in a fast-paced environment. • Proven ability to work well in a fast-paced, high-volume environment, managing competing priorities while maintaining a professional demeanor. • Strong team player who can work collaboratively with colleagues to achieve department and firm goals. • Superior client service skills and ability to form effective working relationships with stakeholders and colleagues at all levels. • Self-starter who is deadline driven, with an excellent work ethic and a positive, proactive style. • Sound judgment and discretion when handling confidential or sensitive information. • Demonstrated reliability and the ability to work both independently and collaboratively within a hybrid (remote and in-office) team environment.

🏖️ Benefits

• A full range of medical, financial and/or other benefits dependent on the position