Data Support Lead

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🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟠 Senior

📊 Data Scientist

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Manhattan Associates

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1990

☁️ SaaS

🛒 Retail

🚗 Transport

SaaS • Retail • Transport

Manhattan Associates is a global leader specializing in supply chain and omnichannel commerce solutions. Their innovations span supply chain planning, execution, and omnichannel commerce management, offering cloud-native, unified platforms that enhance efficiency and customer satisfaction across various industries, including retail, consumer goods, and grocery. Manhattan Associates leverages advanced technologies like artificial intelligence, machine learning, and API-driven platforms to optimize inventory, order management, transportation, and customer service solutions. The company's products are designed to deliver seamless, integrated experiences across digital and physical retail channels, aiding in workforce empowerment and operational efficiency.

📋 Description

• Lead and execute data support projects, ensuring quality, timelines, and stakeholder expectations are met. • Define, track, and act on performance metrics to improve team output and effectiveness. • Review and refine processes to improve efficiency, consistency, and scalability. • Ensure adherence to standard operating procedures and maintain accurate documentation. • Identify opportunities for automation and process enhancement. • Coordinate work across teams and escalate issues appropriately. • Align team activities with strategic goals and ensure progress is tracked and communicated. • Develop team capabilities through training, mentoring, and performance management. • Manage workload prioritization, staffing needs, and resources

🎯 Requirements

• Bachelor’s degree in Computer Science or related discipline or equivalent experience • Minimum five years’ related experience in a Data Operations environment. • Data quality management and governance. • Analytical thinking and root cause problem solving. • Operational execution and continuous improvement. • Performance management and metrics-driven leadership. • Project and backlog management. • Effective cross-functional communication and influence. • Technical proficiency with databases, productivity tools, and basic querying. • Ability to identify and respond to emerging market trends and changes, ensuring master brand data reflects current industry and client dynamics • Ability to drive continuous improvement in data quality and operational efficiency by identifying gaps, implementing controls, and enhancing validation processes • Ability to lead backlog data cleanup efforts by prioritizing work, executing against defined project plans, and maintaining clear visibility into progress and risks • Ability to actively manage team productivity through the consistent use of performance metrics, ensuring output meets established volume and timeliness expectations • Ability to ensure delivery of high-quality data by maintaining strong accuracy standards and proactively reducing errors identified downstream or post-delivery

🏖️ Benefits

• Health, Dental & Vision Plans • 401(k) Savings Plan • Flexible Benefits Plan • Life & Accidental Death & Dismemberment Insurance • Disability Income Plan • Paid Time Off (PTO) including Vacation, Sick and Holiday