Customer Operations Specialist – Temporary

🔥 2 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

⏱ Part Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Maritz

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1894

🤝 B2B

B2B • Automotive • Hospitality

Maritz is a company focused on delivering data-driven, people-focused solutions aimed at elevating performance across various industries. They specialize in channel partner engagement, automotive business events, loyalty rewards, employee rewards, and sales incentives. Maritz designs personalized programs combining channel strategy expertise, incentives, and program technologies, all rooted in behavioral science to help clients achieve their goals. Their solutions cater to industries including automotive, financial services, hospitality, healthcare, manufacturing, and more, emphasizing tailored creations for unique industry needs.

📋 Description

• Continually demonstrate Premiere Customer Service by providing accurate and timely information on programs and services to our customers • Processing documents, both manually and electronically, to resolve ordering, shipping or ticketing issues and to update internal tracking systems • Receives incoming calls from participants, handles questions regarding their orders, recommends solutions based on participant issues • Review and update order information in proprietary system • Assist with back-end support when needed • Attend training sessions regarding new and/or current clients

🎯 Requirements

• High School Diploma or GED Equivalent • 1-2 years of Customer Service Experience (Experience in a call center environment highly preferred) • Strong computer knowledge and proficiency to quickly navigate between multiple screens in an online environment • Excellent communication skills with clear, articulate phone voice. • Proficient writing and grammar skills • Proficient in Microsoft Office Suite

🏖️ Benefits

• medical • dental • vision • life insurance • disability • paid parental leave • 401k • tuition reimbursement • paid time off • year end holiday closure