Regional Underwriting Director

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🔥 3 minutes ago

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Logo of MassMutual

MassMutual

5001 - 10000 employees

Founded 1851

💸 Finance

🛡️ Insurance

💳 Fintech

Finance • Insurance • Fintech

MassMutual is a financial services company that specializes in providing a wide range of insurance, investment, and financial planning products. It offers life insurance, disability income insurance, long-term care insurance, and annuities to individuals. MassMutual also provides retirement planning, investment products such as mutual funds and brokerage services, as well as financial planning services including retirement calculators and college savings plans. The company serves individuals, businesses, and financial professionals, emphasizing financial wellness and protection. MassMutual is committed to sustainability, diversity, and community impact, and prides itself on corporate governance and financial strength.

📋 Description

• Lead a dynamic group of underwriters in support of MassMutual’s underwriting strategy • Foster a culture where team members feel inspired, engaged, and motivated to deliver high-quality underwriting decisions within established time standards • Provide supervisory leadership, underwriting expertise, and effective daily work distribution to help the team operate efficiently and consistently • Serve as a mentor and coach, offering meaningful feedback that strengthens team members’ skills, confidence, and overall quality • Oversee your team’s daily underwriting operations, ensuring adherence to service level agreements, underwriting process guidelines, and delivering optimal underwriting decisions • Collaborate with fellow directors within and outside of the core underwriting organization to ensure work volumes are balanced effectively across the teams as capacity allows • Identify and develop individual talents within the team, creating opportunities for mentorship, training, and skills enhancement • Develop and maintain key relationships with agents, advisors, and other firm staff to resolve escalations, discrepancies, or risk related concerns • Foster a “best offer first” mentality, and a collaborative, customer-focused environment

🎯 Requirements

• Bachelor's Degree or 5+ years of professional work experience • 5+ years of life insurance underwriting experience • 2+ years demonstrating informal leadership by guiding, coaching, and supporting colleagues • Ability to travel as needed (estimated 10-15%) • Minimum established approval authority of $5 million • People management experience • Preferred completion of continuing education certificate or education program: FALU, FLMI, CLU, MBA etc. • Strong understanding of operational and performance metrics as well as a proven ability to leverage data to make management decisions • Excellent presentation and communication skills with a customer-focused mindset • Commitment to professional development: adaptable to change; open to both receiving and providing feedback in a constructive manner; makes changes in behavior based on feedback and/or experience • Excellent interpersonal and soft skills to effectively engage with internal and external partners and stakeholders • Ability to multitask, prioritize work, and adapt to a changing environment • Willingness to embrace technology and innovation • Proven success in collaborating with other areas such as training, quality assessment, compliance, and other partners • Knowledge of underwriting processes, including an understanding of the roles of underwriting rules, data models, data compiling and interpretation, slippage, and algorithmic underwriting • Ability to foresee future impacts and communicate effectively

🏖️ Benefits

• Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes • A collaborative environment where perspectives are welcomed • Access to learning, development, and internal networks that support continuous growth and skill-building over time • Employee-led communities and forums that foster connection, learning, and inclusion across the organization • A culture grounded in integrity, responsibility, and stewardship—supported by a company with a strong legacy and a future-focused mindset

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