User Experience Design Manager

🔥 3 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $130k - $254k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

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Mastercard

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

💸 Finance

Fintech • Finance

Mastercard is a global technology company in the payments space that connects consumers, financial institutions, merchants, governments and businesses to enable electronic payments and commerce. It operates a worldwide payments network, provides payment processing, digital and data services, and fraud- and security-related solutions to support transactions and economic inclusion. The company emphasizes innovation, sustainability and inclusive growth and hires across many functions globally.

📋 Description

• travel with a team of engineers and creatives to deliver innovation events at client sites across the US, and occasionally internationally • work to understand the client and their customer, the problem to be solved, and decide on the best design approach • responsible for creating sketches, flows, wireframes, visuals, and/or hi-fidelity prototypes as needed to collaboratively design with the client and the Digital Labs team • explore how AI-generated content, assets, and prototyping tools can enhance the speed and quality of deliverables • support longer-term engagements such as UX expert reviews including detailed diagnostics and overall heuristic assessments, detailed design iterations and prototyping for concept and user experience testing, as well as pilot build-outs • contribute to the team's ongoing adoption of AI by identifying new tools, sharing best practices, and helping establish workflows that responsibly integrate AI into our design process

🎯 Requirements

• Experience in a UX Designer role, preferably with mobile applications. • Experience presenting designs and explaining design decisions to stakeholders and clients. • Experience working closely with developers and product owners and ability to help drive consensus amongst differing viewpoints. • Ability to work quickly and independently, and to accept feedback, direction, and shifting priorities graciously. • Experience with design thinking or other innovation/user experience design and ideation methodologies and techniques. (Experience facilitating design exercises a plus.) • Experience creating and/or using a variety of design artifacts, for example personas, journey maps, user flows, scenarios, storyboards, sketches, and wireframes. • Experience with common UX design and prototyping tools such as Figma, Sketch, Adobe Creative Suite, etc. • Familiarity with AI-powered design and productivity tools such as ChatGPT, Copilot, Claude, or similar platforms for content generation, image creation, and workflow automation. • Curiosity and willingness to experiment with new AI tools and integrate them into everyday design practice. • Strong visual design skills and a passion for creating compelling, intuitive, and beautiful interfaces. • Experience with print design, illustration, and/or visual identity a strong plus. • Experience in both start-up and corporate environments a plus. • Experience designing chat, voice, and/or retail interactions a plus.

🏖️ Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance) • flexible spending account and health savings account • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave) • 80 hours of Paid Sick and Safe Time • 25 days of vacation time and 5 personal days, pro-rated based on date of hire • 10 annual paid U.S. observed holidays • 401k with a best-in-class company match • deferred compensation for eligible roles • fitness reimbursement or on-site fitness facilities • eligibility for tuition reimbursement