Head of Technology Products

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Logo of MDD Forensic Accountants

MDD Forensic Accountants

201 - 500 employees

Founded 1933

💸 Finance

Finance • Insurance • Consulting

MDD Forensic Accountants is a forensic accounting firm specializing in business valuations, shareholder disputes, and economic damage quantification. With over 40 offices globally, MDD provides expertise across a wide range of industries, delivering services to insurance companies, law firms, governments, and individuals. Their services include business interruption, lost profits, fraud investigations, and more, making them a trusted advisor for sound financial decision-making.

📋 Description

• Define and maintain the North American technology product strategy, ensuring full alignment to the Group-wide claims product strategy and ClaimPilot transformation roadmap. • Ensure NA platform decisions support the Group’s commitment to ClaimPilot as the global unified claims platform, replacing legacy and siloed systems across business lines. • Embed “build once, use many” product principles, ensuring reusable components and shared capabilities reflect the Group product architecture. • Own multiyear NA product roadmaps covering platforms, tools, analytics, workflow, and client interfaces, ensuring alignment with Group product governance and prioritisation. • Translate business and technology strategy into sequenced, outcome-based delivery increments for engineering teams. • Oversee the lifecycle of technology products from discovery through adoption, scale, maturity, and retirement. • Lead initiatives to consolidate legacy claims systems into the modern ClaimPilot platform. • Support the displacement of third party claims systems and tools where Davies IP is available, consistent with Group platform strategy. • Work with Group Product to ensure NA requirements inform global platform evolution and shared component enhancement. • Operate within Group product governance, OKR frameworks, and decision making structures to ensure transparency, control, and prioritised value delivery. • Provide visibility of NA roadmap progress, migration performance, capability adoption, delivery velocity, and risk. • Ensure compliance with Group architecture, cyber, security, and AI governance standards for all NA product initiatives. • Partner with business unit leaders, operations, engineering, data, and architecture teams to translate NA business needs into coherent product strategies and delivery priorities. • Represent North America in Group product forums, contributing market-specific insights, user needs, and value cases into the global roadmap. • Communicate product strategy, roadmap progress, and migration outcomes across executive and operational leadership. • Drive adoption of ClaimPilot and associated shared services across NA internal teams and clients. • Define and track key product usage, migration, operational efficiency, and experience metrics to evidence value delivered. • Partner with business to realise benefits related to reduced duplication, cost savings, improved claim cycle times, and enhanced client outcomes.

🎯 Requirements

• Senior product leadership experience across operational technology systems • Proven experience in insurance, TPA, or adjacent financial services environments • Demonstrated ability to define strategy and deliver modernization across complex technology landscapes • Expertise in platform consolidation, product lifecycle management, discovery practices, outcome‑based roadmaps, and agile delivery • Strong stakeholder management and executive communication skills • Strategic, outcome‑driven mindset • Ability to navigate complex organizational structures and federated environments • Strong collaboration with product, engineering and operational leaders • Data‑driven decision‑making and value‑oriented thinking • Ability to clearly communicate technical concepts to non‑technical stakeholders

🏖️ Benefits

• Medical, dental, and vision plans to support your health and that of your family • A 401(k) plan with employer matching • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees • Paid holidays • Life insurance and short‑term and long‑term disability coverage • Paid sick leave, paid family and parental leave, and other mandated benefits as required by law

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