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• Work with the Sales team to transition project information to production • Establish and nurture sustainable relationships with Clients • Accept new projects, add and/or create proposals and enter into database • Set and manage realistic Client expectations • Review production products & processes with main Client contacts • Schedule and manage projects throughout the production cycle • Deliver clear and unambiguous collateral to Clients • Provide Client status reports and deliver according to committed timeframe • Request feedback from Clients periodically • Resolve payment issues flagged by Accounting through strong client relationships
• 1-3 Years Experience in Customer Service • Proficiency in Microsoft Office Suite • Microsoft Teams and/or Zoom Virtual Meeting Experience preferred • 1+ Year of Remote Work Experience preferred • Knowledge of CGI and/or Digital Media Experience, Architectural Terms, or Residential Real Estate a bonus, but not required
• Digital tools and equipment needed for this position will be provided • Health insurance • 401(k) matching • Flexible work hours
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