Field Services Specialist – Northeast

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🔥 4 minutes ago

🏛️ District of Columbia, New Jersey, +3 more states – Remote

🏛️ District of Columbia – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote

💵 $50k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Medline Industries, LP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2021-06

Healthcare Insurance • Pharmaceuticals

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Under supervision, implement a program to support client adoption and adherence to operational procedures. • Contribute to efforts to expand program reach within a designated territory. • Assist sales partners with onboarding new clients, ensuring smooth integration, managing material collection, and overseeing overall program performance. • Oversee preparation and shipment of materials, ensuring quality and recommending process improvements. • Identify reprocessable items and advise stakeholders on cost-saving opportunities. • Provide on-site support, addressing questions and optimizing workflow. • Educate and train staff on program value and best practices. • Conduct regular facility visits and support new client onboarding and program launches. • Prepare reports and use data to drive targeted education and program growth. • Manage service schedules and obtain purchase orders for reprocessed items. • Lead training sessions for clinical staff to promote program adoption. • Develop and monitor implementation plans, coordinating with internal teams and clients. • Build strong relationships with clients and internal partners to ensure program success. • Gather feedback, resolve issues promptly, and support operational needs as required.

🎯 Requirements

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience. • Additional Experience developing presentations for various audience levels. • Willing to travel at least 50% of the time for business purposes (within state and out of state). • Position may require lifting and pushing boxes that weigh up to 20 lbs.

🏖️ Benefits

• health insurance • life and disability • 401(k) contributions • paid time off • Employee Assistance Program • Employee Resource Groups • Employee Service Corp