Patient Access Representative

🔥 17 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Mercy

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1886

🤝 Non-profit

🧘 Wellness

💰 Grant on 2025-05

Non-profit • Wellness

Mercy is a large, community-focused nonprofit health system that operates hospitals, clinics, urgent and convenient care centers, and telehealth services. It offers patient-facing services including appointment scheduling, billing and payment options, provider directories, patient portals, multilingual support, community health education, and care coordination, with a mission-driven focus on improving health and wellness across the communities it serves.

📋 Description

• Facilitate all components of the patient's entrance into any Mercy facility. • Schedule, register, verify benefits, perform pre-certification, and financial clearance including pre-visit collection. • Ensure that the most accurate patient data is obtained and populated into the patient record.

🎯 Requirements

• 1-3 years clerical experience and customer service experience preferred. • Experience with medical terminology and insurance plans preferred. • High School diploma required; some college helpful. • Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. • Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies. • Strong organizational skills; attention to detail. • Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy. • Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard.

🏖️ Benefits

• Medical, dental, and vision coverage • Paid time off • Tuition support • Matched retirement plans for team members working 32+ hours per pay period