Accounts Representative

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🔥 10 minutes ago

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Big Group Hug

1 - 10 employees

Founded 2014

Big Group Hug is a volunteer-driven, not-for-profit organisation that supports vulnerable and disadvantaged Victorian families in need by providing new and pre-loved goods to help these families care for their children, aged from newborn to 16-year-old.

📋 Description

• Demo and sell products to existing and prospective customers • Establish and maintain positive business and customer relationships • Reach out to customer leads through live chat, email and tickets as required • Solve customer problems and complaints to maximize satisfaction • Achieve sales targets and outcomes • Collaborate with team members and other departments • Generate reports on accounts, and issues to the management • Get feedback and improve constantly

🎯 Requirements

• Proven work experience as a sales representative • Fluency in MS Office • Familiarity with CRMs practices • Highly motivated and target is driven with a proven track record in account management • Excellent selling, communication and negotiation skills • Prioritizing, time management and organizational skills • Ability to create and deliver presentations tailored to the audience's needs • Relationship management skills and openness to feedback

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