AI Product Specialist – 3-6 Month Contract

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Logo of Managed Health Care Associates, Inc.

Managed Health Care Associates, Inc.

201 - 500 employees

Founded 1989

💊 Pharmaceuticals

☁️ SaaS

🤝 B2B

Pharmaceuticals • SaaS • B2B

Managed Health Care Associates, Inc. is a healthcare services and software company that helps alternate-site health care providers manage costs, improve operational efficiencies, and grow their businesses. It provides group purchasing for pharmaceuticals, medical products, business products and food service; pharmacy operating software; rebate processing; prior authorization and reimbursement solutions; data analytics and benchmarking; clinical consulting and software; and legislative affairs and vaccine buying group services for long-term care pharmacies, senior living, specialty and infusion pharmacies, home medical equipment providers and other alternate site care providers.

📋 Description

• Plan, initiate, and prioritize development requirements to manage projects related to the Net-Rx suite of solutions • Serve as liaison between business and technical aspects of projects • Understand the user workflow and train staff to support and sell the product • Own and maintain the product vision and roadmap for the Net-Rx suite of solutions, balancing short- and long-term priorities in alignment with company strategy and business goals • Conduct market analysis to validate product-market fit and differentiation, identifying competitive gaps and white-space opportunities that inform product positioning and design • Evaluate and prioritize product initiatives and development requirements using established scoring methodologies (e.g., RICE, MoSCoW), making clear trade-off decisions and managing stakeholder expectations • Manage the full product lifecycle from intake through sun-setting, including design, testing, execution, messaging, pricing, profitability management, and post-launch performance reviews • Develop and maintain product documentation, including user guides, sprint release notes, and knowledge base materials, ensuring accuracy and timely delivery aligned with each development cycle • Actively participate in Agile sprint ceremonies, including sprint planning and backlog grooming, collaborating with development teams to refine requirements and manage delivery priorities • Manage day-to-day product development workflow, including Jira ticket review, requirements clarification, stakeholder follow-up, and hands-on user acceptance testing (UAT) to validate functionality prior to release • Maintain and apply deep knowledge of the LTC market landscape, including SNF, ALF, IL, and memory care segments, key industry players, and growth drivers to inform product strategy • Ensure product design and specifications proactively embed healthcare regulations and compliance requirements, including CMS Conditions of Participation, HIPAA, and applicable state regulations, partnering with legal and compliance teams as needed • Design and execute Voice of Customer (VoC) research through user groups, one-on-one customer meetings, interviews, and surveys to understand needs, pain points, and desired solutions

🎯 Requirements

• BA / BS, MIS focus preferred, PMP certification, five years of work experience in a similar position, or a combination of these preferred • Expert knowledge of claims processing from dispensing systems in the LTC & Retail industries • Expert knowledge of pharmacy pricing and operations • Proven experience overseeing the direction, development, and implementation of software solutions • Strong product management, business analysis, and/or software development experience • Demonstrated expert-level proficiency in MS Office, including MS Word, MS Excel, and MS PowerPoint • Strong written and oral communication skills, presentation, and interpersonal skills • Exceptional analytical, conceptual, and problem-solving abilities • Strong organizational and management skills, including managing and prioritizing multiple competing initiatives • Experience working in a team-oriented, collaborative environment • Able to contribute to strategic and tactical plans • Engage effectively and persuasively at all levels of the organization, from staff to senior management.

🏖️ Benefits

• Comprehensive medical, dental, vision and prescription plans with FSA/HSA options individual and family options • Teledoc access • Fitness Reimbursement • Commuter Benefit Plan • Access to an Employee Assistance Program (EAP) • Paid Time Off • Your birthday is a day off and a floating holiday • Paid Parental Leave • 401K with a match • Employee Stock Purchase Plan • Life Insurance, short-term & long-term disability insurance • Access to financial and legal advisors • Perks and Benefits Discounts • Tuition Reimbursement • E-learning programs • Ongoing Team Trainings • Paid volunteer time-off • Donation matching

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