Dealer Relations Associate

Job not on LinkedIn

🕒 July 14

🌽 Illinois, Texas – Remote

🌽 Illinois – Remote 🤠 Texas – Remote

💵 $55k - $57k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Mobility

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🚗 Transport

👥 B2C

Transport • B2C

Mobility is an app-based electric motosharing service operated under the ACCIONA Movilidad brand that provides short-term, pay-by-the-minute motorcycle rentals across Spanish cities. Users download the app, register, locate and reserve nearby electric motorcycles, and choose from three driving modes (Standard, Custom, Xtra) with different top speeds; trips are charged per minute with optional minute bundles and a monthly flat-rate plan. The service emphasizes sustainability (electric motors powered by 100% renewable energy), city-focused operational and parking areas, 24/7 customer support, and vehicle features such as a large trunk with two helmets, USB ports, and selectable driving modes.

📋 Description

• Perform high-volume administrative tasks such as: Sending and tracking DocuSign agreements • Processing system updates (e.g., user setup, data changes) • Monitor, coordinate, and manage support tickets, including tracking progress, providing follow-up, and ensuring timely completion and resolution. • Maintain accurate records in internal systems (e.g., Salesforce and/or ZenDesk) by entering, updating, and verifying data, ensuring all activities, updates, and transactions are properly documented to support data consistency, visibility, and reporting. • Support daily operational workflows by executing recurring processes and delivering administrative support (e.g., discounts, MSRP adjustments, model mapping, user management, trade book adjustments), ensuring timely completion and escalating issues as needed. • Assist with data entry and basic reporting by accurately inputting and updating information across systems, and supporting report generation through compiling, reviewing, and organizing data. • Provide coverage support during peak periods and employee absences by taking on assigned tasks, maintaining service levels, and ensuring continuity of operations.

🎯 Requirements

• 1 year of professional experience (administrative, sales, marketing, or customer service preferred) • Strong attention to detail and organizational skills • Proficiency in Microsoft Office (Excel, Word, OneNote, PowerPoint) • Comfortable using CRM systems (Salesforce preferred) • Strong written and verbal communication skills • Ability to manage multiple tasks and meet deadlines in a fast-paced environment • Proactive, adaptable, and eager to learn • Strong problem-solving skills, including the ability to research and resolve basic issues • Confidence and ability to ask clarifying questions and seek feedback to ensure accuracy and continuous improvement • Team-oriented with the ability to collaborate effectively with internal stakeholders • Comfortable working in a fast-paced environment with shifting priorities • Ability to work independently while maintaining accuracy and efficiency